Siew Li Lim
Samsung Experience Store 5
Samsung Bugis Junction staff Yoko and Wayne provided excellent service and were friendly. Recommend this outlet.
August 18, 2025
Shop Reviews
Read what shoppers say about stores at Bugis Junction.
3,628 reviews
5
I am a very pleased customer at Samsung Victoria Street. The entire team is very helpful and friendly. KC, Alan, Irene, and all the staff there provide excellent service. Thank you, team, for all your hard work despite being busy and still assisting with a smile.
August 18, 2025
Jia Lin Goh
Samsung Experience Store 1
The salesperson is quite rude and behaves like he is owed money. The place is also not welcoming. I suggest not opening an experience store. This is a bad experience.
August 18, 2025
Teo Soon Seng
Samsung Experience Store 5
I went to the Samsung shop in Bugis. Thank you, Sharon Yim, for providing very good service by helping me with my Samsung phone. I had problems with my old phone, and Sharon helped me resolve them. Thanks again 😊
August 18, 2025
Leong Ann
Samsung Experience Store 5
I was at Samsung Bugis Junction, buying a Samsung A56. Sharon gave me a lot of information about Singtel plans. 😊 Sharon Yim gave very good service. Thanks 😊 Good job! 👍 My family says Sharon Yim is a very patient person. …
August 18, 2025
Ivy Pang
Samsung Experience Store 5
Here's the edited review: Hi Samsung, I am a Samsung member. My name is Ivy. This evening, May 3, after work, I went to Samsung Bugis and bought a Samsung Galaxy Watch Ultra and Samsung Galaxy Buds Pro. I would like to send a compliment to Miss Yoko for her very good service. 🙂 She is friendly and very helpful. 🙂 I am very happy and will support Samsung again. Thank you, Samsung! 🙂
August 18, 2025
Chong Chin Lai
Samsung Experience Store 5
I went to the Bugis Samsung shop to purchase the Samsung A36 model phone. Thanks to Sharon Yim for helping me transfer my data to the new phone. She also mentioned that Singtel now has a $6 plan for seniors. I will ask my wife to port her Samsung number over to Singtel's senior plan promotion. Thanks, Sharon, for sharing the great promotion. 🥰😍😊
August 18, 2025
Gani Ghazi
Samsung Experience Store 5
Eric Ang is one of the most professional and helpful staff members I've come across at any outlet in the entire land, let alone at Samsung. His patience and knowledge of the phone's intricacies are simply magnificent and splendid in every sense of the word. He should get an award of the highest order. And to the management, please ensure he gets a raise. 😁
August 18, 2025
Shelley Kaw
Samsung Experience Store 5
I was attended to by Wayne, who was detailed and helpful throughout the product purchase process. His service was excellent and made the experience smooth and pleasant. Thank you!
August 18, 2025
Qadarwan
Samsung Experience Store 5
I had a fantastic experience with Eric while transferring my data from my old device to the S25 Ultra. He was incredibly helpful, ensuring that everything was seamlessly moved over without any issues. His friendly personality and warm smile made the process even more pleasant. He patiently answered my questions and made sure I was comfortable with my new device before wrapping up. It’s not often you come across such professional and customer-focused service. Thank you, Eric, for making this transition so smooth and stress-free!
August 18, 2025
1
My Dad and I went there to get a tablet. A gentleman was at the counter, and we asked him for help to understand the features. He was so unfriendly, and we felt like we were a waste of his time. We ended up going to the Challenger next door and getting the Samsung tablet from there, thanks to their excellent customer service. This happened on 15th March, in the morning, close to 11 AM.
August 18, 2025
Gek Lai Ng
Samsung Experience Store 5
I went to the Samsung shop at Bugis Junction and purchased an Ultra. Thank you, Sharon Yim, for providing very good service and guiding me through many new functions. 😊 She is a very helpful person. Good job.
August 18, 2025
Kelly Nikki Lee
Samsung Experience Store 5
An excellent example of the kind of shopping service I enjoy. It's worth noting that the service has remained great over the last few years. So far, the staff has managed to make me happy about parting with my money here. Please do keep it up.
August 18, 2025
Nurul Aini
KFC 5
Best experience eating here! The lady manager and staff served me well today. Keep it up! Chickens and egg tarts were so delicious too!
August 18, 2025
De Neng Loh
KFC 1
Ordered take-away. The order came up short, and the cheese fries were prepared in this manner. (Refer to image) Called the outlet, and a female manager told us to collect from the nearest outlet. Was promised 3 pieces of chicken and 1 order of cheese fries as compensation. Drove to the Kinex outlet, but the manager wasn't informed, and I waited over 40 minutes to receive only 1 piece of chicken and 1 order of cheese fries. My petrol, parking fees, and time were not even worth the trip. Called the Bugis outlet hundreds of times, but the manager went MIA and never picked up the phone. Very disappointed.
August 18, 2025
Reena
KFC 2
I visited today, December 25th, around 2:30 PM. I went to the counter to ask if I could have thigh meat instead of chicken breast, as I don't eat breast meat. However, I was told that it's not possible to get all thigh meat. The lady was also impatient and had an arrogant attitude. When I asked for more chili packets, she also had a "black" face, looking super disappointed. There was totally no customer service. The chili packets she gave me were also very dirty.
August 18, 2025
Brian Tan
KFC 1
Worst KFC in Singapore. I ordered on the app, and my order was on their system for 20 min. Staff were just standing around and talking instead of preparing the food. They ran out of cheese fries and didn't say anything. They only gave half a portion, which had barely 15 fries. Service attitude was bad, rude, and unpleasant.
August 18, 2025
Andrew Young
KFC 1
The machine sold me something it didn’t even have (Coke Zero), and when I asked for a refund, I was told it would take 7 to 14 working days and that it might not arrive. In that case, I should call or email KFC. Seriously, KFC?! How bad do you have to be with customer experience? Honestly, you can keep that four dollars in exchange for me never dining at KFC again. Anywhere.
August 18, 2025
Yvonne Tan Ying Ying
KFC 1
The staff was not friendly, and the service was super slow.
August 18, 2025
Alexis Ren
KFC 1
I don't recommend. The employees had no interest or rush to take orders. And the burger was the most pathetic-looking thing I've ever seen. The buns hadn't even been heated, the bacon was completely burned, and they seemed like they were made a week ago. The fries were tasteless too. At least the Coca-Cola tasted like Coca-Cola.
August 18, 2025