Employees are rude. Waffle is cold and no reheating is done after taking out from the fridge. The peanut is spread onto the waffle with the outer layer of a paper cup which is unhygienic. Will not buy from there again. There are better options nearby.
August 19, 2025
I bought red bean & peanut mck at bugis outlet. They only have hazelnut & peanut mck left. However, i saw wrong and thought it was red bean & peanut mck, so i bought the shopee vouchers on the spot and requested for 3 x red bean & peanut mck. However, the staff informed me that they only have hazelnut & peanut left. However, if i want red bean and peanut, they can make now for me. So i said okay.
Later when i came back, they gave me peanut mck instead of red bean & peanut. I told them i wanted red bean & peanut, not peanut. Then they said they only have peanut and gave me the excuse that they informed me that there was no red bean & peanut because this is out of stock in all outlets. This was DEFINITELY NOT communicated to me earlier when i agreed to redeem the voucher. Because i wanted peanut & red bean, not just peanut. If they had told me they cannot provided me this item, i would have waited since the voucher has a 1 month expiry date. However, they didnt communicated this to me. I felt cheated and forced to purchase something that I didnt willing wanted to buy.
Additionally, their attitude were not good, very defensive. I believe this can be handled better on their end. I am super disappointed in this experience. I have been a loyal fan of Jollibean products for years. But this experience is super turn off. I am never returning to this outlet again. I am doubting whether i should even purchase your products again if this dispute isnt resolved properly on your side. Really super disappointed in this experience.
August 19, 2025
Hazelnut Peanut Mee Chiang Kueh was so good that I keep coming back for more. Loved every bite of it. The staff were polite and nice too. All food items on the display cabinet are nicely clingwrapped.
August 19, 2025
Purchased 2x Hazelnut peanut pancake n 2x red bean peanut pancake from shopee. However similar to other users experience, Bugis outlet only had peanut pancakes for past 2 weeks. Other outlets also start closing down one by one, making it very inconvenient for me (and others) to redeem our vouchers. As my vouchers are expiring soon, guess i’ve no choice but to go with peanut option so as not to waste money. Caution to others: Avoid buying their Shopee vouchers in future!
August 19, 2025
A healthy choice of traditional pastry i can say.The mini pancake rolls is light in texture which taste so good compared to the normal size pancake as its more thick in batter which make ones feel too heavy when eating. The soya drink taste good not too sweet and now with more choice of flavours for us to choose.Price wise is quite moderate.The food kiosk is clean and bright.
August 19, 2025
Got the Pandan Kaya Maru and Chocolate Fudge Maru.
The batter of the Pandan Kaya had a strong, not so nice egg taste. The Pandan Kaya filing was sweet but could use a stronger Pandan taste. Didn't finish it at all as I dislike it.
Chocolate fudge was much better than the Pandan Kaya. The chocolate helped make the pancake more edible. The batter did not have a strong egg taste like the Pandan kaya. The sweetness of the chocolate was around a milk chocolate level.
Overall I wouldn't recommend their Maru. Maybe just stick to their soy ice cream and soy milk???
August 19, 2025
I bought a hazelnut peanut mck on shoppee because the combination sounds tempting. But when I went to the bugis outlet, they said they ran out of stock. I asked when they will restock it and they said they aren’t sure.
Selling such vouchers when they do not have stock is such irresponsible behaviour. I would not have bought it if not for the flavour. The staff’s attitude was also quite poor and unapologetic.
August 19, 2025
Got my order wrong on 11 July 2025 - I asked for no sugar in my matcha soy milk and the drink I got was full of sugar.
I tried to use my Fave e-card to pay but they told me Fave is not accepted here for now, despite this outlet being expressly stated in the ecard.
August 19, 2025
Always launch new designs. Buy 2 pieces free 1 top.
August 19, 2025
Plenty of choice! Love the Disney and Sanrio collection! :)
August 19, 2025
If my wife loved to shop here. It means how good the staff services & clothing design are. Do visit to believe.
August 19, 2025
Trọng Luân Võ (Lulu Dev)
Lzzie Low quality, loosen thread
Perfect attitude staffs
August 19, 2025
Beautiful outfits and dresses!
August 19, 2025
Whenever I visit Singapore, shopping here is a must! Their Sanrio/Disney collections are adorable and high quality.
August 19, 2025
Fennie Chocolatexfacs
Lzzie Love the design of the dresses here. But it’s a-bit on the pricy side.. paid $89.9 for one
August 19, 2025
Maybe the CNY period has made the saleswomen here stressed, she stopped me from choosing clothes in the store as everything there was "only S and XS size" which would "definitely" not fit me. 🙄🤨 clothing designs are nice, but if you're only catering to XS-S size, kindly display it outside your store so that people larger than S size know not to step inside.
August 19, 2025
Their clothes usually sells out very fast and very popular especially their Sanrio / Disney series. Feel that their designs were much nicer in the past as compared to now. Their clothes are also much more expensive as compared to many other shops.
August 19, 2025
Don’t buy anything from here
They don’t have care labels on their clothes. What does this mean? You don’t know the composition of what you are buying
IN ADDITION they advertise their clothes as cotton polyester mix but they are almost 100% POLYESTER
This brand is cheating consumers and should be reported
August 19, 2025
Please avoid enter L’zzie Bugis outlet, very bad experience 2 staff were busying gossip and even show black face to the customer. Please train your staff well. Sucks
August 19, 2025
Service was friendly, though the newcomers seem to be less knowledgeable than the staff who have been there for longer. They even wrapped the clothes after we bought them nicely.
August 19, 2025