Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Angie T.
Kiehls Bugis JunctionHad a really bad experience with my online purchase & requested for an 1-1 exchange at the Bugis outlet. I was directed to head down to the Bugis outlet to exchange the item, but there was no prior communication to the store team & they were unaware of the situation. However really thankful for Melissa & the store team for their professionalism to follow up & expedite things quickly. Managed to get my exchange. Thank you! 😊👍🏻
August 19, 2025
Mary Choo
Kiehls Bugis JunctionVery good experience with the staff, Jacky from Bugis branch. Very professional. Very patience & friendly. He will explained the skincare products to my friend & me based on the skincare step by step procedure & how to use and gave us samples to try. Overall, the bugis branch staff were friendly. Will go back there again if I need more Kiehl's skincare products.
August 19, 2025
Andrea C
Kiehls Bugis JunctionMelissa is very professional and friendly. Teach us how to apply onto our skin. Will continuously look for her next time 👍 She made our day!! Thank you …
August 19, 2025
Although I neither work nor stay near Bugis, I always make a point to visit just for skincare because the staff are incredibly friendly and helpful. Melissa and Joey, in particular, always manage to make me spend a lot of money hahaha! Their service is absolutely superb!
August 19, 2025
Brownie
Kiehls Bugis JunctionWorst Kiehl’s outlet. Service was bad. I registered for hydration sampling kits and received the sms on 18 Feb however as I was busy hence I can only make time to visit on 12 Mar. The staff told me they no longer have this samples. Who are you kidding? Even if you don’t have the exact ones or not full set could still can offer me some others that are suitable for my skin. Super bad service, deserve a zero star.
August 19, 2025
HuyenLy Nguyễn
Kiehls Bugis JunctionI've been Kiehl's customer for a while but only got my first purchase at Kiehl's Bugis Junction today and it turned out to be my best experience in a Kiehl's store so far. The sales manager Melissa was so helpful with all her practical advice and honest reviews on specific products that may work best for my skin condition. She also offered tips on good deals regarding Capitaland vouchers, Kiehl's points - notifying me about my points expiring soon which I wasn't aware of. It was such a wonderful shopping experience that I decided to patronise this Kiehl's store more frequently even when it's not the nearest one from my home.
August 19, 2025
Jennifer Mendiola
Kiehls Bugis JunctionVery happy with my first purchased of the products on this branch. We had a good experience with the staff who assist us today named Melissa, she explained to me how to use the products and recommend me which ones are good for my skin. She gave quite a lot of freebies to try. Would definitely come back and hoping she be the one to assist us again.
August 19, 2025
Shirley Tee
Kiehls Bugis JunctionThe first facial test helped me understand my skin better. Ann was very patient and professional in helping me learn about skin care. The whole process made me feel very good, and she helped me choose products that suit my skin.
August 19, 2025
Junhao
Kiehls Bugis JunctionFirst time buying skincare for myself. Met Ann and she was just the best thing ever. No hardselling at all. Takes her time to provide genuine and most importantly clear advice on what can be mixed and what should not be. Highly recommended to ask for her if you ever visit the store.
August 19, 2025
Sofia Constantine
Kiehls Bugis JunctionI was here on 12 of May. Kinda quite back dated review but nvm😂😭 it was my first time purchasing a skincare product. I usually feel very nervous to step in shops especially those skincare type cause I’ve got 0 idea about the product or whatnot but I was greeted by Joey. She was so warm and very polite. Took her time to really explain what is the product. I even had a free skin analysis. Joey definitely went the extra mile to guide me through the journey and I am so very thankful for that!! Service by her is tiptop and her product knowledge is AMAZING !! I hope she’ll be able to see this :))
August 19, 2025
Brenda Foo
Kiehls Bugis JunctionSuper super nice and friendly staff named Melissa! She always explained to us how to use the product and always recommend us which one is suitable for our skin. She have very good knowledge about skincare! Our skin improved a lot after her suggestion!!!!
August 19, 2025
Tommy Wommy
Kiehls Bugis JunctionService over and beyond, impeccable service rendered by JOEY! She went through with my skin check for my wife and I, and Further recommended to purchase the appropriate skins care products to charm and enhance my skin besides from what I’m currently using from Keihls. Very detailed and familiar with the product knowledge. What an employee! No hard selling, thorough and genuine service from the heart.
August 19, 2025
Tan Isabel
Kiehls Bugis JunctionIt’s hard to find this level of customer service these days! Joey is always so helpful, patient, and goes the extra mile to make sure I understand my skincare routine. I really appreciate how she even stores the steps in my mobile so I can follow them easily at home, such a thoughtful touch. Though there are other Kiehl's outlets nearby me but I still choose to drop by Bugis Junction outlet because of the excellent service. She’s truly a gem to the company! The whole team is also friendly and welcoming, making every visit a pleasant experience. Thank you for the consistently amazing service.
August 19, 2025
J C
JollibeanI was particularly choose with the piece that I want as my kids were fussy. Usually, the Vietnamese ladies were very nice and accommodating to my request. On Sunday 11 Aug 2024, the Chinese lady was quite full of excuses to brush me off.
August 19, 2025
Cann Cheng
JollibeanI went Jollibean Bugis Junction to redeem 3 e-vouchers which I purchased online. The lady staff served me with black face after I told her I want to redeem my e vouchers. She is kind of rude imo. In additional, they didn’t have mixed mini roll and she just gave me 3 packs of peanut & red bean rolls. When I saw there is 1 pack of solely cheese rolls. I requested to swap 1 box since I have 3 boxes (6 cheese, 6 peanut and 6 red bean). She turned me down direction and rudely. I was disappointed with her bad attitude. I hope the management would take action to educate the staffs to be more friendly and also to let them know to treat every customer with respect. Even we bought online, we are still paying customer. Thanks
August 19, 2025
Benjamin Chan
JollibeanOrdered peanut pancake and there were flies flying around the pancakes displayed inside the display rack. And pancakes werent wrapped in transparent foil at all… hope no one gets food poisoning or stomachpain
August 19, 2025
Valerie Soh
JollibeanStore opening hours state 8.30am as the opening time. I went at 9.15am and nothing other than mini rolls was ready. Grass jelly was out of stock and apparently will be out of stock for the next 2 days. Walked 10min to the store and didn't manage to get anything.
August 19, 2025
josie tan
JollibeanNot worth the price of $2.20 for a super thin piece of red bean paste crisp … quite ridiculous:( Expensive !!
August 19, 2025
Elisa Cofreros
JollibeanA popular spot in Singapore known for its delicious soybean-based snacks. As a fan of Asian street food, I was excited to try their offerings, and I wasn't disappointed! The first thing that struck me was the vibrant and inviting atmosphere of the store. The bright colors and modern design make it a cheerful place to grab a quick bite. The menu features a variety of items, but I was particularly drawn to their famous soya milk and the delightful tau huay (soybean pudding). I ordered a cup of freshly made soya milk, which was creamy and not overly sweet—perfect for my taste. It was refreshing and satisfying, making it a great choice for a warm day. I also tried the tau huay, which was silky smooth and served with a light syrup that enhanced its flavor without overpowering it. Both items were served promptly and at a reasonable price, making it a budget-friendly treat. In addition to drinks, Jollibean offers a selection of snacks like crispy pancakes and various desserts. I couldn’t resist trying their peanut pancake, which was warm, fluffy, and filled with a generous amount of crushed peanuts and sugar. It was a delightful combination of textures and flavors. The staff at Jollibean were friendly and efficient, ensuring my experience was pleasant from start to finish. The seating area was clean and comfortable, making it a nice spot to enjoy my snacks. Overall, Jollibean is a must-visit for anyone looking to indulge in authentic soybean treats while in Singapore. With its tasty offerings, welcoming atmosphere, and reasonable prices, it’s a great place to satisfy your cravings. I left feeling happy and eager to return for more! Highly recommended for both locals and tourists alike.
August 19, 2025
Byron Ng
JollibeanDespite the terrible reviews left on this Jollibean location I had a rather pleasant experience with my Azuki red bean soya freeze drink. It was an extremely delicious blend of soya milk and red bean flavours which I never before considered let alone tasted. The attendant who served me was patient even though it was my first time ordering here and I was admittedly holding up the line with my indecisiveness. Great decision overall and a deliciously refreshing drink for dessert.
August 19, 2025