Asiya Sabrin
MAC Cosmetics - Bugis Junction 5
I had a great experience with JOJO! She is super friendly and helpful. I LOVE HER and only for her I would come to know about Products and amazing hacks by her. She is amazing ❤️
August 19, 2025
Shop Reviews
Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Angie Ng
MAC Cosmetics - Bugis Junction 5
I had a wonderful experience with JOJO! She was so friendly, professional. Her makeup skills are amazing — she really listened to what I wanted and made me look and feel beautiful. Highly recommend her to recommend MAC products !
August 19, 2025
Nada Camelia
MAC Cosmetics - Bugis Junction 5
I had a lovely experience with JOJO! I became tanned after my trip from the philippines and needed a change in my lipstick rotation. Walked into the store and was greeted by Jojo who was so friendly and professional. She even recommended me a lipstick + lipliner duo. I was sold right off the bat and immediately got it because it was so pretty! Highly recommend Jojo to cater to all your MAC makeup needs !
August 19, 2025
M C
Another One 1
Basket alot of bad reviews still wanna do biz. Tell your bugis staff to wash herself after doing business. *snorts*
August 19, 2025
lydia wati
Another One 1
pls eh. hire some good people la, dont hire people that make fun of people size(at bugis outlet) . as if they own the store when they just work there as a sales person. mind your manners.
August 19, 2025
catsandfluff288
Another One 1
Rude . In appropriate behaviour . Condescending sales people . Discriminative. If you can’t do your job well as a sales person , don’t bother working at all .
August 19, 2025
Kris
Another One 1
This shop actually deserve 0 star but google need one star for review zzz. First google shop review goes to this shop. On 25th Nov, 5pm ish. I went to this shop and tried 5 pcs. I decided to not buy any, because none of it is to my liking. The shop staff hissed/ let out weird sound remarks at my decision of not buying any- If trying means must buy, perhaps you all can state it in your shop. Very very disappointed with the service of the shop.
August 19, 2025
Jordan Ong J
Another One 1
Wifey wanted to try on a purple dress, but her size is not available on the rack. Salesgirl refused to get her size in purple and asked her to try the white dress which was in her size. Wifey asked her so if the size in white colour fits her, can she then try on the purple one in her size. "No" was the answer. So how is my wifey supposed to know whether the purple dress suits her? "Company policy" was the reply. Looks like company policy has earned your shop many 1 star reviews.
August 19, 2025
harish g
Another One 1
Rude & discriminating staff… work on your people skills before working as a salesgirl. Already have a bad rep, at least do something to change or just quit if you find it so troublesome to work and deal with people
August 19, 2025
HuiZ H.
Another One 1
Another one rude staff (see the pun I did here? You did a good job naming your shop.) Was trying on this cardigan when the short hair auntie stuff asked "is it okay?" I replied it's too tight and she replied "sorry lorh some people don't find it tight at all" what kind of reply is that ?? Really curious how can this kind of people work in service line.
August 19, 2025
Angeline Tng
Another One 1
Was at the bugis outlet and wanted to know the price of a dress. There wasnt any price tag and the sales assistant replied with annoyance. Tried a dress and decided that it didnt suit me. Upon returning the dress, and thank the sales person for her time, she just glared at me and ignore my presence. Super unfriendly and bad service. Will not recommend.
August 19, 2025
KH
Another One 1
Went to the compass one store. The auntie didn’t try to promote suitable clothings at all. Citing all nothing suitable. No effort at all. After trying and if you don’t buy, her face turned black immediately.
August 19, 2025
Eleanor Winters
Another One 1
0 stars seriously. Went to the one at northpoint and received the worst service I’ve ever experienced. Staff expressed blatant annoyance and anger that I tried a few articles of clothing but did not find something I wanted to buy. Said I should not try something I didn’t like. Yeah sure, if we could all know what pieces of clothing we liked without trying them on, why do you even have fitting rooms in your shop??
August 19, 2025
Okono Miyaki
Another One 4
I went to the store in bugis, the staff thankfully wasn't so rude like the review says haha (is it the other outlet ?) I honestly like their dresses, the fabric material is comfortable on the skin, would repurchase again. Their clothes are also available at Cheris Paya Lebar Square level 1 (near wokhey/ramburger etc) the staff is quite nice over there.
August 19, 2025
Megan Tan
Another One 1
Horrible customer service for its subpar quality of clothes and lacklustre design. Not to mention, overly high prices for something that could potentially be torn after 2 wears. I was in fact scolded for trying on a dress when I chose not to purchase it. If the staff continues to have such behaviour, then it really leaves me to question why there would be changing rooms in the shop? The owner needs to learn how to hire pleasant staff before they continue to operate this business as customer service is an integral part of a clothing shop, and especially so for one that lacks behind in their quality and design of clothes.
August 19, 2025
T M
Another One 1
Zero to minus stars if there was the option. Horrible experience! I've tried a dress today and wasn't sure about it, when I went to the dressing room to change back, the sales girl shoved me into the changing room! Yes you are reading this correctly, she literally shoved me in! And when I left the store she gave me a nasty glare. I was planning to come back with my partner for another option, that will never happen now. I will NOT be back!
August 19, 2025
Tnnew
Another One 5
I’m extremely satisfied with the service at the Bugis branch. She was helpful, patient, and assist me in finding the perfect items. The quality of the dresses is good, and I very happy with my purchased .Her friendly attitude made the whole shopping experience enjoyable. Highly recommend visiting this branch!
August 19, 2025
可爱仓鼠视频
Another One 1
Would had rated 0 star if google allows, one dishonest auntie with boy-ish hair cut sold me light coloured dress that’s have stained because is the last pcs of the size i wanted she told me that it can be washed off… after 4 attempts of washing the dress the stain is still there. very disappointing & dishonest seller. i will nvr be there again. very bad experience.
August 19, 2025
BLOODYMARY IS WATCHING YOU
Kiehls Bugis Junction 5
Update 27 Nov: I visited the store with my friend where they were having Black Friday 20% sales and Kenry was very helpful and patient in serving my friend who asked a lot of questions 😅 and in the end she made her purchases. Melissa was there too and the whole experience was very approachable, professional, happy, helpful, and knowledgeable. Highly recommend these 2 staff if you are shopping at kiehls BUGIS junction! 🤗 ——— Based on my purchase on 23 Nov: Melissa was very knowledgeable in explaining which products suit my sensitive eczema skin as I had previously used different kiehls products that caused my skin to be red, sensitive and inflamed so I stopped using them and remaining contents just left in a corner at home to expire.. 🫠 She did a quick sinple skin test on me to check my skin hydrating levels and suggested the hydrating serum and centella moisturizer would be suitable for me. My previous kiehls purchases that did not suit me was based on my own research of the best kiehls products of which my sensitive skin could not handle. I took some time before I gave my review since my purchase on 23 Nov until now, it’s been 1 week plus and I have been using the hydrating serum she recommended me, along with the centella sensitive skin moisturizer n I am very happy to say that my skin accepts it! Yay! 🙌🏻🙌🏻🙌🏻👍🏻👍🏻👍🏻
August 19, 2025
SeraFina Young
Kiehls Bugis Junction 4
Customer service is above average here as the staff on duty that day was polite and had good product knowledge. She was obliging and smiling when I needed to try out some samples. She was also able to provide some good solution to my skin issue without the hard sell. Previously, they had a staff and I believed she was the senior sales staff who perpetually wore an ugly scowl on her face. She was really off-putting with her hostile expression and attitude. You can't get decent customer service from her. Mostly rude to customers, so I stopped patronising that outlet for a year.
August 19, 2025