Candy Teong Candy Teong
Heart To Heart Jewellery 5
Affordable prices, good service, and our own unique custom models. . . 🥳 …
August 19, 2025
Shop Reviews
Read what shoppers say about stores at Bugis Junction.
3,628 reviews
5
She was very detailed, patient and catered to our budget accordingly. Highly recommended!
August 19, 2025
Athena Michael
Heart To Heart Jewellery 1
Horrendous service. The service staff at this outlet needs a lesson on customer service. Had passed by and asked for directions, instead of politely responding was met with eye rolls, terribly rude tone and dismissive attitude. If the aim is to attract customers, then service staff need to first learn how to be polite to customers.
August 19, 2025
Justin Wong
Heart To Heart Jewellery 1
Staff mentioned 50% off on name customised necklace a few days ago. Upon contacting customer service to see if the promo is still up, their response was just to visit the store. When i travelled down to their store, they mentioned there was no more promo. Wasted my time, exceptionally poor attitude from the customer service. Had they mentioned the promo wasn’t available anymore upon asking, we will not make the wasted trip down.
August 19, 2025
Clara Ng
Heart To Heart Jewellery 5
Exceptional service! The girl went above and beyond to ensure I felt valued and understood as a customer.🥺 If you're looking for top-notch service and beautiful jewelry, go to this shop and look for Liyin!! …
August 19, 2025
Nurin Syahirah Azman
Heart To Heart Jewellery 5
We had a good experience with the salesperson, Li Yin. She has helped us with her knowledge. Highly recommended for couples to get their rings customisation here.
August 19, 2025
Jasper Chua
Heart To Heart Jewellery 5
Great experience buying my engagement ring here. Staff Li Yin, was incredibly patient and helpful when recommending the different types and grades of the diamonds. 10/10 will recommend to friends!
August 19, 2025
Joshua Gan
Heart To Heart Jewellery 5
The lady named Li Yin is friendly and patient. She provided good service. The first time was to get an engagement ring. And then we went to her for the wedding bands. She's honest and willing to help. I will go to her again when I wanna buy jewelry.
August 19, 2025
5
I had the pleasure time during my recent purchasing experience, and I couldn't be happier with the service she provided. Liyin's kind and patient demeanor made the entire process smooth and stress-free. No hard selling at all🥹🥹 She took the time to understand my needs and preferences, answering all my questions with a depth of knowledge that truly impressed me. I highly recommend Liyin to anyone seeking exceptional customer service.
August 19, 2025
1
Bad attitude from lady with black shoulder length hair. There was no customer and she was not doing anything so I asked if there’s a pharmacy near by. She did not even bother looking up. if looking for moissanite, you’re better off buying from Etsy or other online stores. They offer unique custom pieces for around the same price or cheaper unlike their tacky common design. PS. I was waiting for my mom to finish shopping outside Iora so I had a good view of their counter. There was a couple who came to view the shop but the rude lady wasn’t even around to serve them. She disappeared for a good 20 mins at 4.10pm. Not sure why anyone would hire someone with bad attitude who don’t even bother doing their job properly.
August 19, 2025
Anitha Sharma
LVER La Vie En Rose 5
Nice collection
August 19, 2025
Anu R
LVER La Vie En Rose 2
Staff was rude and unhelpful.
August 19, 2025
Karen Tan
LVER La Vie En Rose 4
Ok lah abit expensive
August 19, 2025
Michelle Khoo
LVER La Vie En Rose 5
Service at taka section was great, Nancy and Diana were able to make good recommendations. Designs were very flattering for the tummy!
August 19, 2025
ong philomena
LVER La Vie En Rose 2
I am a customer who patronise Parco Bugis Junction for many years. I called Parco Bugis Junction to try to get the Human Resource. To my shock. the person who answered the phone told me that there is no Human Resource Department. I wonder if it is true that there is NO HUMAN RESOURCE Department. This has left a bad taste in my mouth. Is it true that there is no human resource department in Parco Bugis Junction departmental store? I hope the management can answer this question truthfully. Thank You.
August 19, 2025
Karen Leow
LVER La Vie En Rose 1
Extremely poor service and very rude response from the chinese speaking middle-aged salesgirlcumcashier (Lve). She packed $109 old top (trying piece) as my purchase and told me off when I requested for new and rebuked me on why can't I requested earlier. I would like to ask Lve - Isnt it industry standard to give brand new item to customer???? Totally speechless that she insisted with her belittling tone and continued to pack the testing piece and gave it to me . I will not go there anymore!!!!! And I feel like discarding the (testing)top that I've paid for $109 today! Really ruined my entire day simply because of this shopping experience. 😡
August 19, 2025
Ruth Lim
LVER La Vie En Rose 1
Bought a fabric face mask. Did not use it but hand wash it same day. Wanted to use it next day but saw it was discolored after washing so went back to the shop. Firstly they insisted need to come back another day as manager is not around. We requested for a reply rather than returning. Then they try to prove it is customer fault by washing a new face mask in front of us. The attitude of the staff and manager are not good. They had to go to such a hostile approach rather than do a proper service recovery. The after taste is so bad we said let's forget about the $15 or a proper exchange for an item bought the day before.
August 19, 2025
Tan Miao Xian
LVER La Vie En Rose 1
The design and quality might be nice but I think the mgt should seriously look into the standards of the staff in bugis outlet. pretty upset with their service standard and felt the service rendered do not match the pricey dress or what other boutique will does I bought a dress in Bugis outlet recently and there is no new piece. The sale assistant told me will arrange stock transfer which will reach on next day, which is Friday..I returned on Saturday but was informed by the same sale assistant that dress is not here yet. First wasted trip made. should have at least dropped me a text to inform stock not ready. Made second trip today for collection, the same assistant who served me, said she cannot pass me the dress as I did not bring the collection slip..I am still ok until the manager came in and explained said it is their practice as there are people who double claim and "my face look angry". obviously, it you had made 2 trips yet the dress cannot be collected will you be angry? be in service line, should have some tact in politeness in offering service which the manager clearly is lack of neither empathetic. Since SOP is dealing collection is strict, then the shop should have SOP in customer service. Uniqlo clothes are more affordable and they offered better service than the sale assistant and manager in bugis outlet
August 19, 2025
5
Design suits me. Cutting and fabric seem good, and hide body flaws. Service is good, ironing the new pieces as requested. Good experience overall.
August 19, 2025
Grace Sze
Vacanza 2
You can find things in shopee Quite expensive
August 19, 2025