I recently visited iStudio Bugis to inquire about buying AirPods, and my experience with one of the staff members was disappointing. The salesperson was quite aggressive and impolite in handling my questions. Previously, when I was purchasing the iPhone 16 Pro, this same staff member also acted unprofessionally, making unnecessary comments and jokes at my and my friends’ expense. I expected a more respectful and courteous experience, especially when making a premium purchase. I hope the management will look into this, as professional and respectful customer service makes all the difference.
August 19, 2025
I visited iStudio Bugis Junction to get a few Apple accessories. I was assisted by Mr Ash, who noticed that I was a bit lost. He was most helpful by explaining and showing the different options and was very patient in answering my queries.
I am very happy with my purchases of a powerbank, 3-in-1 charger and 2 earphones.
Thank you Mr Ash for your A++ service!
August 19, 2025
I visited the store on 20 Sep and inquired about the Watch Series 10. The staff who assisted me (I believe her name was Chester Ong, as noted on my receipt) was incredibly patient in addressing all my questions, even though the store was quite busy due to the iPhone 16 launch. Thanks to her excellent customer service, I ended up purchasing the watch and left the store in a great mood. Thumbs up for her!
August 19, 2025
Thank you Carmen for helping and being patience with me with the Iphone purchase! Really appreciate it a lot! Cheers!
August 19, 2025
Bought my Apple Watch here. The lady staff was friendly, helpful, and patient. Best iStudio store in SG!
August 19, 2025
I recently had the pleasure of being assisted by Carmen at Bugis iStudio and I couldn't be more impressed with her exceptional service. Carmen took the initiative to assist me right away and was quick to suggest checking the stock for the mobile I was interested in. She clearly explained the process of trading in my existing mobile for a new one, making it easy to understand.
Carmen truly added value to my experience by highlighting in-store promotions, ensuring that I got the best deal possible. She went the extra mile to help with my mobile transfer, making the transition seamless and stress-free.
What stood out the most was Carmen's incredibly friendly disposition. Her outstanding customer service made my visit to Bugis iStudio a delightful experience. I couldn't thank her enough for her dedication and assistance.
Thank you, Carmen, for your remarkable service! 🌟
August 19, 2025
Did a trade in service in store today and was served by Chester. He went above and beyond to explain to me in detail as to how the service comes about. He also patiently assisted me in transferring of data & setting up of the new phone. Kudos to Chester for the exceptional service provided.
August 19, 2025
I had an enjoyable experience in the store. Carmen went the extra mile to help me try the earbud on and taught me how to use the noise cancellation feature. She was patient and kind throughout the process. I'd recommend her service to anyone in a heartbeat.
August 19, 2025
This is the first place in Singapore I encountered no price label for tempered glass and I was overcharged for a tempered clear glass with $79.90 Beware of these sales guys they told the price before tax and charge lot after fixing tempered glass for my new iPhone 16e. Tourists to be aware of this store. Even from Apple Store they charge lesser than this. Much obliged if the Singapore authorities to look into this matter as this affects the tourists please! Can anyone lemme know how much he charged for you for the clear glass because he asked a random price after fixing the tempered glass.
August 19, 2025
I wish to thank Mr. Ash from istudio Singapore for his patience and kindness. He has consistently shown great understanding, support, and generosity, making a real difference during a challenging time. I am truly grateful for his help.
August 19, 2025
Very good service by the staff. It’s a well-stocked outlet, well-maintained devices, and knowledgeable representatives. Overall layout of products is clear and neat. Efficiency and professionalism to the tee. Expected nothing less from iStudio!
August 19, 2025
Nice store layout. Cozy corner. Less hectic than other branches in town.
August 19, 2025
Like typical Daiso, tons of options went to look for boxes and find many options
August 19, 2025
Choice of goods and accessories are lesser compared with three months ago I visited
August 19, 2025
3 stars for products. 1 star for staff customer service!!! Bad experience with the self check out and staff! Tap nets on screen, but nets machine doesn’t react when I tap my card. Staff kept asking me what payment mode I am using, I told her nets a few times. But she click credit card instead, does your staff fully understand all the payment mode, if not placed someone who actually understand all payment at the cashier instead. I was so angry, I used another machine to rescan everything again, work fine. But a waste of my time ! And of course the ever grumpy Malaysian male staff, don’t ever approach him for anything, he was rude ,and not suitable to work in front line with his lousy attitude.
August 19, 2025
Had quite a bad experience at daiso bugis at 3 level .Daiso used to be a good place to shop with nice cheap quality houseware and cosmetics and daily necessity.However service is seriously lacking ..I was doing the checkout at the cashier that day and I took some time to process it but that cashier the staff in pic she was quite rude keep staring at me doing making me feel very uncomfortable and when I leave the plastic bag on one side she immediately came over and pack it and stare at me as it I make the one plastic a mess that was shocking and I continue my purchased and she keep coming over making me anxious and in the end keep having problems and that is making me stress .I will prefer the staff not to interfere as I also mention to her before I had done before but she ignore me and keep act like she is trying to help but have U hear before the saying "Insist on helping someone when they are not requesting is being rude and disrespectful." Not sure if this staff raida is part time but she also never say thanks but that is not an excuse and so lacking good service .The when I told the other staff they say their manager go for lunch n I need to wait another half an hour that is weird. And I saw them taking over that cashier .I hope you improve Ur service instead of being defensive over that rude attitude of your staff .Not acceptable.
August 19, 2025
usually just a 3 star but the staff was very accomodating
August 19, 2025
Located at third floor bugis junction near malaysia boleh food court. The store quite big and have alot of items. Self-check out available with daiso staff standby. Highly recommended!
August 19, 2025
Located at level 3 of the Bugis Junction, this outlet is tucked at the corner. Selection of items is Ok as compared to other outlets. They have self checkout available as well. Friendly service staff.
August 19, 2025
adrian had an excellent service by extending his help by measuring for us the thing that we are looking for and tried his best to give advice, appreciate his help a lot.
August 19, 2025