Bugis Junction β€’ Food β€’ Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

Sue Ann Hu

Sue Ann Hu

LVER La Vie En Rose
5

International designs at affordable prices! Love it!

August 18, 2025

Melissa Khoo

Melissa Khoo

LVER La Vie En Rose
5

Service at the Taka section was great. Nancy and Diana made good recommendations. The designs were very flattering for the tummy!

August 18, 2025

Ong Filomena

Ong Filomena

LVER La Vie En Rose
2

I have patronized Parco Bugis Junction for many years. I called Parco Bugis Junction to try to reach Human Resources. To my shock, the person who answered the phone told me that there is no Human Resources Department. I wonder if it is truly the case that there is no Human Resources Department. This has left a bad taste in my mouth. Is it true that there is no Human Resources department at Parco Bugis Junction department store? I hope the management can answer this question truthfully. Thank you.

August 18, 2025

Kelly Leow

Kelly Leow

LVER La Vie En Rose
1

Extremely poor service and a very rude response from the Chinese-speaking, middle-aged salesgirl-cum-cashier (Lve). She packed a $109 old top (a tried-on piece) as my purchase and told me off when I requested a new one, rebuking me, asking why I hadn't requested it earlier. I would like to ask Lve: Isn't it industry standard to give brand new items to customers?? I was totally speechless that she insisted, in her belittling tone, and continued to pack the testing piece and gave it to me. I will not go there anymore! I feel like discarding the (testing) top that I paid $109 for today. This shopping experience really ruined my entire day. 😑

August 18, 2025

Bought a fabric face mask. Did not use it but hand-washed it the same day. Wanted to use it the next day, but saw that it was discolored after washing, so we went back to the shop. Firstly, they insisted we needed to come back another day as the manager was not around. We requested a reply rather than having to return. Then they tried to prove it was the customer's fault by washing a new face mask in front of us. The attitude of the staff and manager was not good. They had to resort to such a hostile approach rather than performing a proper service recovery. The aftertaste was so bad that we decided to just forget about the $15 or a proper exchange for an item bought the day before.

August 18, 2025

Tan Miao Xuan

Tan Miao Xuan

LVER La Vie En Rose
1

The design and quality might be nice, but I think the management should seriously look into the standards of the staff at the Bugis outlet. I'm quite upset with their service standard and felt the service rendered does not match the pricey dress or what other boutiques do. I bought a dress at the Bugis outlet recently, but there was no new piece available. The sales assistant told me they would arrange a stock transfer, which would arrive the next day, a Friday. I returned on Saturday, but was informed by the same sales assistant that the dress was not there yet. This was my first wasted trip. They should have at least dropped me a text to inform me the stock wasn't ready. I made a second trip today for collection. The same assistant who served me said she could not pass me the dress as I did not bring the collection slip. I was still okay until the manager came in and explained that it is their practice as there are people who double claim, and added that "my face looked angry." Obviously, if you had made two trips yet the dress could not be collected, would you not be angry? Being in the service line, one should have some tact and politeness in offering service, which the manager clearly lacked and was not empathetic. Since their SOP for dealing with collections is strict, the shop should also have a clear SOP for customer service. Uniqlo offers more affordable clothes and better service than the sales assistant and manager at the Bugis outlet.

August 18, 2025

5

Design suits me. Cutting and fabric seem good and hide body flaws. Service is good; they ironed the new pieces as requested. Good experience overall.

August 18, 2025

Grace See

Grace See

Vacanza
2

Here are a few options, keeping the changes minimal: **Option 1 (Two sentences, slightly more formal):** "You can find things on Shopee. They are quite expensive." **Option 2 (Combined sentence, slightly more concise):** "You can find things on Shopee, but they are quite expensive." **Option 3 (Very minimal, just fixing the fragment):** "You can find things on Shopee. Quite expensive." (This still leaves "Quite expensive" as a bit of a fragment, but it's closer to the original structure if that's preferred.) --- **Recommended (Option 1 or 2 are best for clarity and grammar):** **Edited review:** "You can find things on Shopee. They are quite expensive."

August 18, 2025

Foo's Foody

Foo's Foody

Vacanza
5

So many cute capybaras!!

August 18, 2025

Ong Wei Meng Yee Ai

Ong Wei Meng Yee Ai

Vacanza
5

So many items. Good.

August 18, 2025

Ho Siew Kiat

Ho Siew Kiat

Vacanza
4

Shopping for Christmas πŸŽ„ ☺️ gifts and knick-knacks. Little gifts 🎁 cheer the heart.

August 18, 2025

Pritam Singh

Pritam Singh

Vacanza
1

Most arrogant manager. Quality is really bad. Don't recommend at all. The manager does not understand customers' sentiment and does not value the "CUSTOMER EXPERIENCE."

August 18, 2025

Raihan Rafi Khan

Raihan Rafi Khan

Vacanza
5

For ladies' earrings, perfect place! Product quality is very good. The collection is huge. Must go if you like earrings.

August 18, 2025

Dyna Heng

Dyna Heng

Vacanza
1

Horrible experience. Was here on March 18th. Senior staff on duty at 5pm shouted at customers "no photos allowed" in a very hostile manner. You don't have to shout. No harm in saying it nicely. Need to train your staff a whole lot more.

August 18, 2025

Kelly Teo

Kelly Teo

Vacanza
3

Saw an earring I really liked, but it was unfortunately chipped. It was the last piece as well. Staff said they couldn't give a discount. Hopefully, management can allow exceptions on a case-by-case basis. Overall, the staff were very helpful and not pushy. Update: One side of the earring dislodged after just one wear. The quality is not good at all.

August 18, 2025

Jia Yi Ren

Jia Yi Ren

Vacanza
5

Edited review: "It's a store with many cheap and high-quality accessories."

August 18, 2025

Christine Ang

Christine Ang

Vacanza
5

Want to get souvenirs and gifts for your foreign friends before they leave Singapore? Fret not. This is a one-stop service for you. Save time, save money.

August 18, 2025

Sonali Bhaskar

Sonali Bhaskar

Vacanza
5

Very good shop for shopping bags, earrings, shades, small teddy bears, and offers a good variety of tote bags. Love the shop. Prices are also reasonable.

August 18, 2025