Bugis Junction • Food • Parking

Rating Summary

2.6

30 reviews

5
87%
4
93%
3
100%
2
93%
1
87%

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Reviews for Bratpack Bugis

Addie

Addie

1

I just went to this store hoping to have a pleasant greeting, wanting to just buy a shoe to just being rudely treated. What a waste.

Tan Yi Wei

Tan Yi Wei

1

I tell the dude I want to buy a Power ranger bag, end up she gave me a plastic bag. Then that dude gave me an offer to buy the shop, of course I declined because I heard one of the workers there said the job is 'sai kang'.

coty chan

coty chan

5

Justin is such a friendly and helpful sales. He made out shopping experience a joyous one ;).

Moi Cheng KHOO

Moi Cheng KHOO

1

This feedback is about bratpack website not a store. Not recommend to buy from website,Poor customer service. I received wrong items, emailed twice get no answer, chat from online is unhelpful as well, just a robot keep repeat same thing.

JT

JT

1

Purchase an item on their store and it came defected. Emailed the company regarding an exchange and there is no response. Customer service is non existent. Please avoid purchasing items on their website.

Lynette Lee

Lynette Lee

1

Their online business is not operating with customer service in mind. No proper return/exchange policy can be found; emailed multiple times for a way to exchange unsuitable purchased product but no response.

Jermine Lim

Jermine Lim

5

really good and friendly service here!! Uncle Justin was very helpful and gave really good recommendations and he was very polite as well 👍🏻👍🏻👍🏻👍🏻 …

Sarina Banu

Sarina Banu

5

Awesome sales person whom was very polite and helpful. Gave me polite and prompt replies.

F K

F K

2

There is no price tag for Native shoes. Am I supposed to take the shop assistants word on what the price is? Is there no transparency in pricing? Isn't there a law to protect consumers?

Wee Shuan Chian

Wee Shuan Chian

1

cant even get through to the number. when the call connects, just hear a high pitch ringing tone for one minute before call cuts off. my bag has been sent here for warranty repair for 3 weeks with no response. i just want my bag repaired!!!

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