30 reviews
Nadhira P
It was so busy (everyone probably shopping for the new year) but I was met with such an attentive and friendly lady, Ploy. She was attentive to everyone despite it being crowded! The guy who served me at the till was really kind too, his name was Alvin.
April Ng
I'm a size 41, and needless to say it's not easy to find shoes that fit me. For my first time shopping at Charles & Keith, a Malaysian (I think) trainee staff patiently assisted me in trying out the different models that caught my eye, even calling up other outlets to enquire on size availability despite the crowd and the possibility that I might very well have left empty-handed. Definitely made me feel a little less alone on a single Valentine's Day. :) Thankfully, I managed to settle on a pair of Judy Hopps metallic accent Mary Janes in the end - literally the only model in my size I could wear that suited my needs.
F L
Charles & Keith team at Bugis Junction outlet is way more helpful & friendly compared to the bunch at Wisma Atria outlet! Although the store were busy, they take time to have a short convo with their customers & make them feel comfortable unlike the team at Wisma Atria.
Linda Banyi
I love this brand and their shops,the style is always very refreshing.staff are always happy to help and polite. Its loosing one star because the quality of some shoes declines shortly after purchase with use. Especially the front bit.
Hanalisa Helena
It was soooo busy due to hari raya around the corner and Nicole was such a gem. They didn’t carry my size and she helped me contact other outlets for the shoe that I want and reserved it. I had a change of size suddenly and without hesitation, she went to contact the outlet for a change and even tried to find one nearer to my home. She was patient, sweet and truly one of the best service I’ve ever received from C&K
Nina Sarmiento
The trainee Sarah was very sweet and welcoming when I visited the store. She toured me around the shop and showed me around the different bags, even advising me on what was nice. I got to buy a really pretty white cross body bag!
S S
I came in on a Saturday evening at the Bugis outlet and the place was packed! But all the staff were still super friendly and they served everyone patiently. Special shoutout to Xu Ting!! She saw me eyeing a bag and offered to help before I could even ask. And if anyone is wondering yes I bought that bag ;p
Ryan Teo
Went here on 4/7 and was served by Vicky. She was very knowledgeable and patient with my request. Definitely a thumbs up experience for me!
Nitika Mehta
I always get bags whenever I travel to Singapore on personal trips and get great discounts from Singapore as compared to the rates in any other country I visited to and wanted to buy this specific brand. Durable and beautiful products. My absolute favourite.
Dar Lynn
Been buying only Charles and Keith product, bags and shoes ever since. Never been out of style!❤️😊 …
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