30 reviews
Shirlyn Ouyang
Travelled down to redeem brownies, but was informed that items are oos. Asked if I can substitute the brownies with other items of similar values, which is what many other F&Bs would suggest, but I got denied. Lesson learnt is probably to maybe give them a call before heading down to avoid disappointment I guess.
ChaiHong Goh
Went over Bugis outlet to get some cookies for gift today. The lady serving me was not in a good mood, whole 2 mins experience was bad. i think she shouldn't work in service line.
Victoria Anne U
Huge fanatic of all things chocolate so it’s deffos not one to miss out. The chocolate lava cake was absolutely splendid. Love the vanilla ice cream at the bottom. Gives alittle bit of the element of surprise. Not a huge fan of the ice cream. I prefer awfully chocolate’s. But overall, wonderful. Would deff come back to satisfying my period cravings!
Wing Yee
Bought a cake today at 5pm and cut just done. It all turned out crumbly and dry, we weren’t able to cut the cake into slices. Update: went back to the shop and they were super apologetic about it. So service recovery was definitely good but the verdict about the quality of the sake is to be determined.
Joe Jacob
Terrible that they want the sale but don't want people eating anywhere in the store. Previously there was seating arrangement, now they are chasing people out from eating in their store. So you buy your lava cake and then step out to eat in front of their store, not in the store! Nice model!
Pauline Loo
bugis outlet on 27/4/2025, 4.50pm. Chocolate Origin, do check out your female staff on duty. I was in front of the store and no one to be seen. Found your female staff sitting at a corner, face stuck to her HP. I said hello to her and she reluctantly attended to me. Although she is wearing a mask, can read from her gaze and body language that she is not in a good mood. Poker face, cold, rude attitude and response. "kena sai". I feels like telling her off but will shared it here instead. Spoiled my day.
Jewel Lim
service was really bad, purchased a chocolate lava cake to take away and the staff member acted as if i was ordering something very ridiculous. lousy service, but food is good.
Angelina Angle
Visited on 13/2/2022 Sunday is crowded. Attracted by it's 'wall display' of chocolate and the cat status, Cacaocat 'made of chocolate'? The chocolate candy cost $2 per piece, it have 14 flavours. Choose dark chocolate, matcha, honjicha and yuzu flavours. And brought the Cacaocat Bake Ware Choco, dark chocolate $9.80
Case Woo
Love the 70% Swiss Dark Chocolate Bar. Best enjoyed at room temperature, not cold. So creamy and yummy. Love also the 70% Catlate single origin chocolate from Ecuador. Not as creamy but taste so good. Unlike common dark chocolate, these are premium stuff. Can be addictive but 70% is healthy! Damn shiok.
Joyce
The chocolate lave cake and ice cream cone taste so good...😋😋😋🥰🥰🥰 ice cream machine down today...🙃🙃🙃 chocolate origin ice cream, cake and lava cake all 9/10! 😍😍😍 hard to come across a chocolate brand which are so talented in making cake, ice cream and lava cake... 🙆♀️🙆♀️🙆♀️ first time trying pistachio ice cream lava cake... 😌😌😌 …
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