Cake was nice, service staff kind of attitude, wearing earbud at work ask her question she use nod head to answer, come to collect cake also use head to ask what people want.
Ordered cake on the other day & today collection cake same kind of attitude.
Low
4
One of the best dark chocolate ice cream ever!!! The ice cream is rich and creamy, and definitely a great dessert option after long walk of shopping esp when the shop is located right near the escalator at B1. The only down side is that the staff is too just taking orders and preparing food at the counter that table cleaning is delayed or simply not there. We were seated at a table where there are still sorry spots from previous customers.
Yy Y
1
Read the reviews about the impeccable attitudes of the staffs. Seen it for myself. Asked for names was told why should I give it to you we are only part-timers. With long fake nails on, so unhygienic to work at a dessert store. Not one but both staffs, looking like a manicure shop staff. Wearing the face mask so people can't recognise you.
No wonder the chocolate origin stores are closing one by one
Sunny Side Up Eats
2
the chocolate origin cake used to be my favourite chocolate cake ever but it doesn't seems to taste as rich anymore, wished it is more chocolatey than cakey. for the price, there are much better options~🥲
YAS
OKK
NAH🍳🍳🍳
michael lin
5
My favorite type of ice cream is dark chocolate flavoured, and I would say this is probably one of the darkest if not THE darkest dark chocolate ice cream I’ve ever had. Mildly sweet, all the ‘darkness’ of dark chocolate, but only carrying the bitterness in a nice way. Super gooey and rich. No seating available. Got the single scoop 1 for 1 deal through SingTel. Paid $6.
Sherlyn Ouyang
1
I travelled down to redeem brownies, but was informed that the items were out of stock. I asked if I could substitute the brownies with other items of similar value, which is what many other food and beverage establishments often suggest, but I was denied. The lesson learned is probably to give them a call before heading down to avoid disappointment.
Chai Fong Goh
1
Went to the Bugis outlet to get some cookies for a gift today. The lady serving me was not in a good mood. The whole 2-minute experience was bad. I think she shouldn't work in customer service.
Valerie Ann Yu
4
As a huge fanatic of all things chocolate, this is definitely not one to miss.
The chocolate lava cake was absolutely splendid. I loved the vanilla ice cream at the bottom; it gave a little element of surprise. However, I wasn't a huge fan of the ice cream itself, preferring Awfully Chocolate's. But overall, it was wonderful.
I would definitely come back to satisfy my period cravings!
Wing Yi
1
Bought a cake today at 5pm and just cut it. It all turned out crumbly and dry; we weren’t able to cut the cake into slices.
Update: Went back to the shop, and they were super apologetic about it. So, service recovery was definitely good, but the verdict about the quality of the cake is to be determined.
Joel Jason
1
Terrible that they want the sale but don't want people eating anywhere in the store. Previously, there was seating; now they are chasing people out for eating inside their store. So you buy your lava cake and then step out to eat in front of their store, not in the store! Nice model!