30 reviews
Serhuay Owei
The post service is bad. I sent my watch for repairs, they didn’t call me when the watch is fixed. I was told by the sales person that I didn’t collect my watch and it might have sent back to the warehouse. But I was not informed at all!
PZT
Went there for strap replacement of my watch. Staff is very helpful and price is reasonable. Overall great experience.
Andre Hissen Lee
The lady was helpful but seemed overwhelmed as she was the only staff there. I bought a watch though. The shop stocks are very good. Saw the Seiko I wanted.
Ian Koh
Special shoutout to shop manager Mr Larence for his professional service and conduct in going out of his way to assist me with an exchange even though their store didn't have the model I wanted, he made the extra effort to contact a nearby outlet and had them keep one for me. Mr Larence thank you once again for being a shining star in the retail industry and may your example inspire others 👍👍👍
James Yang
Don't recommend to come to this shop. Extremely terrible service. Asked to see a another watch, the male staff was not willing to to serve and said told us to buy from roadside. LOL...
Nur Amirah Ramli
Jasmine helped me put on all the 5 watches I tried and looked for similar styles for me to try too. She spoke with knowledge and politeness. Thank you Jasmine and Laurence for your help and professionalism!
Stephen Gani
Friendly and attentive staff. They know their trade well. Able to recommend suitable watches, know the details for the watches, and very helpful in narrowing down the selections. Not pushy at all. Thumbs up.
A Pap
Very good service. A bit of everything but unfortunately not enough special models.
Prashant D'Souza
A shout out to Lawrence, The Shop Boss here. Entered here after a unworthy visit at the BSO outlet just across the roas (Reviewed Separately). Was looking for a specific Citizen Watch Model, Lawrence looked up their inventory & unfortunately wasn't available in any of their outlets. We struck a conversation about watches & understood Lawrence Was passionate about Horology. Recommend all to visit here when they are in Singapore.
Khairul Ihsan
A big, big thank you to manager Alex (apologies if I got the name wrong as I'm terrible with remembering names) for giving me and my fiancée exceptional service tonight. We had planned to look at several shops before purchasing a couple of watches as gifts for our wedding but decided to purchase from City Chain Bugis due to the affordable price points and the service that manager Alex provided us. We're very grateful! 😊
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