30 reviews
HUDA
Had a lovely experience shopping for glasses here, staff was patient and really helpful…assisted me with all my concerns and help me in finding the frame that I wanted! I felt really comfortable shopping, if you’re looking for reading glasses this is the place to go (don’t let all the reviews stop you) can’t expect a ray-ban quality here for the price u are paying of course; expectations need to be managed accordingly…
Kang Jun . E
Simply forgotten to ask for the staff's name, but her service is top notch. Walked in around 8:20pm, 3rd June (Saturday). A young lady in blue sweater, with brown hair and not wearing any glasses (Hopefully a superior notice this review for complement). Requested her assistance to adjust the nose pads of the glassses which I've gotten from Glimpse (obviously), and she totally nailed it! Perfectly sovled the issue in no time with professionalism! She even went on to tighten the screw for the frame (temple corners which some refers to hinges of the frame) when she realised they were loose, which could be uncomfotable for wearers. (I didn't even realise I needed it! That's how professional she is.)
YOLO Do It OK
Worst experience and worst product quality. I recently had a highly disappointing experience with this glasses shop. The product I purchased was defective, and to my surprise, the store did not have a replacement or a new item to offer. Instead, I was asked to return for a replacement, only to be offered another scratched display set from a different outlet. This entire process wasted my time and effort, as I had to make trips with no satisfactory resolution. What’s even more concerning is that they sell display sets to customers, which is something I have never encountered before in any professional retail environment. This practice, combined with the lack of proper after-sales support, raises serious concerns about the quality of their products and services. Unfortunately, based on this experience, I cannot recommend this shop to others.
Collin Chan
Jing Li has consistently been professional, friendly, and patient throughout my many purchases at Glimpse @ Bugis. I usually wouldn’t opt for an eye check before buying new glasses, but Jing Li encouraged me to take advantage of the complimentary eye exam since it had been a while. During the check, she detected a potential issue and advised me to seek medical attention before proceeding with my new purchase. Thanks to her attentiveness and care, I was later diagnosed with cataract. I’ve since completed my eye surgery and returned today to get my new specs—from Jing Li, of course. Thank you, Jing Li and Glimpse, for your exceptional service and genuine care!
Charlotte D
Great service, highly recommend! I bought a pair of glasses from this shop. Unfortunately, the first correction wasn’t quite right. But when I came back with my previous prescription and explained the issue, they were super helpful and immediately offered to replace the lenses without any problem. They even suggested that I try them at home and come back if they still didn’t feel right. Very professional and kind – excellent service!
Bea Len
Here are a few options, keeping the changes minimal: **Option 1 (Slightly more formal):** "This shop only sells products, not services. The staff showed an impatient attitude when performing an eye test for me after I requested it." **Option 2 (More concise):** "This shop only sells products, not services. The staff showed an impatient attitude during my eye test, after I made a request." **Option 3 (Very minimal change, addressing core grammar):** "This shop only sells products instead of services. The staff showed an impatient attitude when doing an eye test for me after I requested." I'd lean towards **Option 2** for the best balance of conciseness and clarity while staying very close to the original. **Chosen Edit (based on Option 2):** "This shop only sells products, not services. The staff showed an impatient attitude during my eye test, after I made a request."
Soo Mei
Great variety of choices, but very unprofessional services. Unwilling to help with a proper eye test.
Anna Wee
Thanks so much, Jing Li, for your help. I'm happy with my new spec. 5 🌟 for her service. Will come back.
Elaine Tan
Best service ever!!! I like their service attitude. I will recommend my family and friends to come here to buy their products.
Wynne Oh
The lady there was very courteous and nice when I bought my spectacles just now👧🏻🤗. Enjoyed the great deal as well!…