The first facial test helped me understand my skin better. Ann was very patient and professional in helping me learn about skin care. The whole process made me feel very good, and she helped me choose products that suit my skin.
HuyenLy Nguyễn
5
I've been Kiehl's customer for a while but only got my first purchase at Kiehl's Bugis Junction today and it turned out to be my best experience in a Kiehl's store so far. The sales manager Melissa was so helpful with all her practical advice and honest reviews on specific products that may work best for my skin condition. She also offered tips on good deals regarding Capitaland vouchers, Kiehl's points - notifying me about my points expiring soon which I wasn't aware of. It was such a wonderful shopping experience that I decided to patronise this Kiehl's store more frequently even when it's not the nearest one from my home.
Junhao
5
First time buying skincare for myself. Met Ann and she was just the best thing ever. No hardselling at all. Takes her time to provide genuine and most importantly clear advice on what can be mixed and what should not be. Highly recommended to ask for her if you ever visit the store.
Brenda Foo
5
Super super nice and friendly staff named Melissa! She always explained to us how to use the product and always recommend us which one is suitable for our skin. She have very good knowledge about skincare! Our skin improved a lot after her suggestion!!!!
Jennifer Mendiola
5
Very happy with my first purchased of the products on this branch.
We had a good experience with the staff who assist us today named Melissa, she explained to me how to use the products and recommend me which ones are good for my skin. She gave quite a lot of freebies to try.
Would definitely come back and hoping she be the one to assist us again.
Sofia Constantine
5
I was here on 12 of May. Kinda quite back dated review but nvm😂😭 it was my first time purchasing a skincare product. I usually feel very nervous to step in shops especially those skincare type cause I’ve got 0 idea about the product or whatnot but I was greeted by Joey. She was so warm and very polite. Took her time to really explain what is the product. I even had a free skin analysis. Joey definitely went the extra mile to guide me through the journey and I am so very thankful for that!! Service by her is tiptop and her product knowledge is AMAZING !! I hope she’ll be able to see this :))
Andrea C
5
Melissa is very professional and friendly. Teach us how to apply onto our skin. Will continuously look for her next time 👍 She made our day!! Thank you …
Tan Isabel
5
It’s hard to find this level of customer service these days! Joey is always so helpful, patient, and goes the extra mile to make sure I understand my skincare routine. I really appreciate how she even stores the steps in my mobile so I can follow them easily at home, such a thoughtful touch. Though there are other Kiehl's outlets nearby me but I still choose to drop by Bugis Junction outlet because of the excellent service. She’s truly a gem to the company! The whole team is also friendly and welcoming, making every visit a pleasant experience. Thank you for the consistently amazing service.
Tommy Wommy
5
Service over and beyond, impeccable service rendered by JOEY! She went through with my skin check for my wife and I, and Further recommended to purchase the appropriate skins care products to charm and enhance my skin besides from what I’m currently using from Keihls. Very detailed and familiar with the product knowledge. What an employee! No hard selling, thorough and genuine service from the heart.
Brownie
1
Worst Kiehl’s outlet. Service was bad. I registered for hydration sampling kits and received the sms on 18 Feb however as I was busy hence I can only make time to visit on 12 Mar. The staff told me they no longer have this samples. Who are you kidding? Even if you don’t have the exact ones or not full set could still can offer me some others that are suitable for my skin. Super bad service, deserve a zero star.