Junjie Jay
5
A nicely revamped store with nice made in US and UK shoes. Products that are carried, look nice and a wide variety of shoes that are in trend now :)
Rating Summary
3.5
30 reviews
5 93%
4 100%
3 93%
2 87%
1 80%
Reviews for New Balance
Jeff
2
Went to the store on last Fri(3/12). The staff was terribly unfriendly when i asked for up 0.5 size and told me there is no half sizes failing to explain only applies to that particular sku.
J N
1
I'd give it 0 Stars if I can. Ghost shop, calls umpteenth times and no one picks up. And I didn't call during peak hours. Why bother installing a Land line if the staff simply couldn't be bothered to pick up the phone?! 👎👎
ismail marican
5
I was attended by this super friendly, polite staff, Hanif in your Bugis junction outlet who answered all my questions and gave me paramount advise on the types of shoe i was getting. Alhamdulilah, he's an asset to your organisation that i would like to acknowledged. He made my day..
Jeffrey Juntat
5
Bought 2 pairs from the shop today and the part time girl was super friendly and patience to let me try different sizes.
Keith T.
1
PSA: this store only sells sneakers and not sports shoes. Tried calling multiple times to verify in advance, but no one picked up the call, only to be disappointed after travelling down. If you are looking for sports shoes, head to Suntec City.
Rizq Haditia Putra
5
Storekeeper guy is very kind although I've been put on/off the shoes multiple times haha. He serves me really well and give advices on sizing and functionality which is nice. Forget his name, but I had really great shopping experience here.
Wang L
2
I came here out of necessity, but the service was disappointing. I won’t be returning.
Reana talley
5
Highly recommend this outlet compared to Vivo branch! I was really impressed with the service rendered to me. I would like to express my gratitude specially to Ms Wan Qing for her top notch service and as well as the other staff. I came to purchase a shoe for myself and my fiancé and they assist me by suggesting me a few designs and even assisted to go the trouble to find the shoes that would fit my fiancé’s feet though i must admit my it is indeed difficult to get the right size for him . But your staff really go through the trouble to assist me ! Kudos to Wan Qing and to the rest of the staff! Please send my gratitude to them! Will continue to support and recommend them to my friends and family too! Thank you so much ♥️
Vanessa Toh
5
Phoebe the sales associate is excellent service. She is willing to help me to check for the shoe that size isn’t available in this outlet but it is available at Suntec city. Thanks for her extra effort. I also bought another pair of shoe from this Bugis outlet due to the service. :D
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