HF Tan
4
Was served by Hwee ling. She is very patient and knowledgeable. Appreciate her good service :)
Rating Summary
3.5
30 reviews
5 93%
4 100%
3 93%
2 87%
1 80%
Reviews for New Balance
Rahadiyan Narendra
5
The shop’s clean, showing the newest drop from NB. If you’re looking for the USA made collection u might find them here but usually they’re lacking stock for big sizes (43 eu & up).
Lim Lim
2
Not many sizes left, tried and couldn’t get the size I wanted, left without buying, the staff immediate shown unhappy face. Is she expect me to buy a size doesn’t suit me at all? Haha
ViceroyJenkins
1
Went to enquire and try out some shoes but was shown some nasty attitude and looks from "Manager". Store also has very limited amount of shoes compared to other outlets.
Chakiris Lapitan
5
I bought my shoes dated 1st of January 2025, it's only a few weeks, unexpected it was damaged, I went back to the shop and look for the Manager, inform her about the quality. Without any delay, she check and immediately replace it. I had a fantastic experience with service. The staff was knowledgeable and took the time to understand my needs. They offered assistance on the spot and helped me find the perfect replacement. The process was quick, and their attention to detail was impressive. I highly recommend their service to anyone looking for reliable and efficient service.
Jay Junjie
5
A nicely revamped store with nice US- and UK-made shoes. The products carried look nice, and there's a wide variety of shoes that are on trend.
Jeffery
2
I went to the store last Friday, March 12th. The staff was terribly unfriendly when I asked for a half size up and told me there are no half sizes, failing to explain that this only applies to that particular SKU.
Jay Ng
1
I'd give it 0 stars if I could. Ghost shop: I called umpteen times, and no one picked up. I didn't even call during peak hours. Why bother installing a landline if the staff simply couldn't be bothered to pick up the phone?! 👎👎
Ismail Marzuki
5
I was attended by this super friendly, polite staff member, Hanif, in your Bugis Junction outlet, who answered all my questions and gave me paramount advice on the types of shoes I was getting. Alhamdulilah, he's an asset to your organisation that I would like to acknowledge. He made my day.
Jeffrey Juntak
5
Bought 2 pairs from the shop today, and the part-time girl was super friendly and patient to let me try different sizes.