30 reviews
Jin Normanita (Jin Norma)
Busy small shop but with helpful and friendly staff. Various choices for eye-catching, geometric-avant garde design shoe wear and bags. The quality of synthetic textile and metal findings are good enough. Affordable fashion.
Ryan Chow
The staff were really friendly, but the selections of men's shoes were quite limited, most of my size weren't available. Luckily there was an oxfords that was perfect and it was the display one so I got that!
Rushan Arunod
The experience I got over here was not so pleasant. One male assistant who looks like the youngest assistant approach to us and checked with us and help us through. But the other male assistant did not help us at all. When we asked for a different size of a shoe he literally ignored us. Still giving 4 stars because of the good assistant.....
Asterie Neo
Very low standard service. Barely any customer but no one comes to assist. Staff needs to take communication class, talk to customer like calling dog. Looks very reluctant to help with purchase, goes on to serve other customer before retrieving the item we have requested.
WeiJian Lau
the store attendant firhan was very helpful and assisted me with my needs. would patronise more often!
Sammi Yeh
I got a Pedro backpack as a present but the color and size are not to my liking so I went to Bugis junction branch for the exchange, originally bought it at the orchard branch (since they mentioned can go to any branch for exchange). I went there on 16.06.2022 evening and the sales assistants were unhappy with the exchange. I understand that they don't want to serve me since I'm not there for buying but just for the exchange. Even so, I think there’s no need to treat the customer rudely. I was able to exchange to another color in the end but the experience there was very unpleasant and unprofessional.
Squad Wee
Today, I visited the shop. Firstly, I tried a shoes for wedding photo, and purely loved one of the Pedro shoes. Also, the male staff helped to bring a sole to adjust shoes size. It was really helpful. That's why I purchased one. He introduced a membership, but I declined. However, another counter staff started to introduce a membership again together with lemongrass perfume, and after the purchase I noticed the perfume was charged. I was really disappointed how the shop try to increase their sales figure. My objective was to purely buy very nice Pedro shoes.
poppy pop
Would give 0 star if there’s this option. Terrible customer service. Had a bad shopping experience in this store. The way the staff named Yap communicate is rude. Reckon is her last day or she’s so sick of retail line that she talk to customer in such way like we owe her. The way she talk/shout at us is shocking given we were in the shop for merely 5 mins and just asking for her help nicely.
xiao weii
I had a very pleasant experience at bugis pedro especially services provided by Darren chong. He was very understanding, helpful and gave excellent customer service. I would have bought more products if I was not in hurry. Because of his services I will visit the store again.
Dhananjay Kabra
I used to love their shoes however the quality of products and services level has dropped substantially. My recent purchase of shoes, the sole of one the foot starting coming out in less then a week of use and when I got to the store for return they asked me yo get in touch with their support team and refused to help. I left the shoe for them - they just lost a loyal customer. They have value time of their customers.
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