Location:
Quality products and services
ROG Experience Store at Bugis Junction represents ASUS's premier gaming destination, showcasing the complete Republic of Gamers ecosystem in a 3,000 square foot concept space designed specifically for gaming enthusiasts seeking cutting-edge hardware and immersive gaming experiences. As ASUS's first exclusive store in Singapore, this flagship location features the full range of ROG gaming devices including the bestselling ROG STRIX series, ultra-portable ROG Zephyrus laptops, and top-performance desktop systems, complemented by the dedicated ROG Battlezone with six high-performance PC setups that allow gamers to experience the complete ROG gaming environment before making purchase decisions.
The comprehensive product selection includes the latest 2025 ROG gaming laptops featuring NVIDIA GeForce RTX 50 Series graphics, AMD Ryzen AI processors, and innovative 2.5K ROG Nebula OLED displays, alongside gaming motherboards, graphics cards, monitors, audio equipment, routers, and peripherals that create complete gaming ecosystems. The ROG Battlezone serves as both demonstration area and community space where gaming teams can reserve facilities for training sessions while regular gaming events foster collaboration and competition among Singapore's passionate gaming community, ensuring customers experience authentic ROG performance capabilities.
Operating as both retail destination and gaming community hub with Instagram presence @asusrogsg connecting thousands of local gamers, ROG Experience Store provides unparalleled access to world-class gaming technology alongside expert consultation and hands-on experience opportunities that help customers build optimal gaming setups. The store's combination of premium gaming hardware, interactive demonstration areas, community engagement, and technical expertise establishes it as an essential destination for serious gamers seeking performance excellence and community connection in Singapore's competitive gaming technology landscape.
Based on 30 reviews
Out of 174 shops
Not enough ratings
Zelrick Kun
Staff in physical shop is friendly and helpful but I'm rating it one star for being misinformed by the sales team from whatsapp. I'm keen to get Ally X for Xmas but I wanted to test it out before buying. The sales team from WhatsApp told me to drop by the physical store to check out product but apparently the store never had demo set available for testing.
Cedric Kuan
Staff in the physical shop are friendly and helpful, but I'm giving it one star due to being misinformed by the sales team on WhatsApp. I'm keen to get Ally X for Christmas, but I wanted to test it out before buying. The sales team on WhatsApp told me to drop by the physical store to check out the product, but apparently the store never had a demo set available for testing.
P B
Leon and Heng handled my questions well. The laptop setup and the tipps they gave me on battery life and other stuff were very helpful. A good show of why you should buy in store and not necessarily online. Fully recommend
David Wong
Greatly appreciate Valentina's patience and assistance in knowledge sharing, tech info finding and shortlisting the options we need. She has been exceptionally sincere, attentive and professional that we feel obliged to get something from her. She has good listening ears and is a real asset to the company and to the ROG brand.
Farhan Jimenez
Overall very satisfied with the excellent service from Chin Hiew Nam. Attended to all my queries until i finally decided to get the Asus ROG Strix fro a very good price. Guided me to all the necessary checks on the gaming laptop. Thank you Chin for the excellent service rendered. The laptop was amazing and beyond my expectations. Really love it so much. Worth Buying.
Tsong Jia Hua
Chin Hiew Nam was very helpful during my experience buying a gaming laptop with Asus. When he saw I was struggling to decide between the different options, he helped put them side by side in comparison and explained each detail and difference in the specifications. Very helpful salesperson, and recommend that others come to the physical store, if they want to buy an ASUS gaming laptop. 😊
Carlos Camacho
I came in needing new hardware , wasn't really sure which configuration to get, Mr. Heng helped me and was very patient, he explained all the different options and how it was priced and equipped. I ended up choosing the laptop that met my needs and at a great price! A++ service , thanks Mr. Heng! Made my day.
鄧
Thank you Zhi Boon for recommend me this model. The features are high spec and with very great price. I like for the RTX 3070 graphic card which allow me to do high performance gaming and task. Besides that, i do like for RGB LIGHTHING. For the keyboard it looks so cool and nice. Thus model come with intel i7 12th Gen which is the processor im looking for its fast and performing. I am glad that i able to purchased this model, with full satisfaction.
Dnx daniell
Very nice peoples at the store , I get one G16 strix today and they give me many gifts, lovely people, the products we already know what we take ! keep it like that guys !! 🔥🔥🔥 …
Thanh Giáp
So good, this laptop Have very good graphic very good promotion i do enjoyed what i purchased. Laptop design is very nice AND fashion. Keyboard lighting RGB I Like it alot Thanks to Zhi Boon for recommend me this model.
S V
Leon was really a great help. His service and attitude gives me the assurance that we got a good computer. Even sales person was patient when we were deciding on the model. Will recommend buying from here.
Sean Ong
I bought a laptop for a very good price here. Mr Chin Hiew Nam was a great help in explaining any questions regarding the general specs of the laptop, and Leon was a really great help when it came to setting up the Laptop and answering any important technical questions with regards to the Laptop health etc! Would recommend buying here
Wei Li
Leon has very good technical background and was able to articulate clearly on the different specification. He is also very patient and understand customers needs and requirement. Totally recommend him whenever you need any advise to purchase ASUS PC!
Noreen
Good customer service, staff were responsive and helpful in answering questions and recommending suitable products for my needs. Leon was very helpful and patient when setting up the laptop at the shop, gave tips on how to prolong battery life and explained things clearly.
Chee Yoong Tai
I am happy to write a review for Hiew Nam and Leon at the ROG Experience Store at Bugis. These two gentlemen provided exceptional customer service and went above and beyond to ensure that I had a great experience. Hiew Nam and Leon were extremely knowledgeable about the products and services offered at the store, and they took the time to educate me on the performance of the computer I was interested in purchasing. They patiently answered all my questions and provided me with valuable insights that helped me make an informed decision. Moreover, they offered me additional client services that I didn't expect, which was a pleasant surprise. They were always ready to assist me with any issues or concerns that I had, and they did so with a smile on their face. I truly appreciate their professionalism, expertise, and commitment to providing excellent customer service. It's rare to find individuals who are so passionate about their work and who genuinely care about their customers. Overall, I highly recommend Hiew Nam and Leon at the ROG Experience Store at Bugis. Their excellent customer service and dedication to educating customers on computer performance and additional client services make them stand out from the crowd. Thank you, Hiew Nam and Leon, for making my shopping experience such a positive one!
Rach Tham
Popped in for urgent desperate help on my lappy.. Sales guy was absolute no help, directing me to service centre which means downtime over the weekend. Until Leon appear and help to resolve my issues within a min or two! Needless to say, absolute delightful to have my issue resolved. And that's not where it all ends, he had shared many tricks and tips along to help improve and bring my experience with my lappy to the next level! Going the right extra mile + service with a smile.. That's what you would expect when you pop by and be attended by Leon.. Nothing less! Thanks dude!
Paul Benjamin
Leon and Heng handled my questions well. The laptop setup and the tips they gave me on battery life and other stuff were very helpful. A good show of why you should buy in store and not necessarily online. I fully recommend.
Rachel Tham
Popped in for urgent, desperate help with my lappy. The sales guy was absolutely no help, directing me to the service centre, which meant downtime over the weekend. Until Leon appeared and helped to resolve my issues within a minute or two! Needless to say, it was absolutely delightful to have my issue resolved. But that's not where it all ended; he also shared many tricks and tips along the way to help improve and bring my experience with my lappy to the next level! Going the extra mile and service with a smile. That's what you would expect when you pop by and are attended by Leon. Nothing less! Thanks, dude!
Chee Yong Kai
I am happy to write a review for Hiew Nam and Leon at the ROG Experience Store at Bugis. These two gentlemen provided exceptional customer service and went above and beyond to ensure that I had a great experience. Hiew Nam and Leon were extremely knowledgeable about the products and services offered at the store, and they took the time to educate me about the performance of the computer I was interested in purchasing. They patiently answered all my questions and provided me with valuable insights that helped me make an informed decision. Moreover, they offered me additional client services that I didn't expect, which was a pleasant surprise. They were always ready to assist me with any issues or concerns that I had, and they did so with smiles on their faces. I truly appreciate their professionalism, expertise, and commitment to providing excellent customer service. It's rare to find individuals who are so passionate about their work and who genuinely care about their customers. Overall, I highly recommend Hiew Nam and Leon at the ROG Experience Store at Bugis. Their excellent customer service and dedication to educating customers about computer performance and additional client services make them stand out from the crowd. Thank you, Hiew Nam and Leon, for making my shopping experience such a positive one!
Norin
Good customer service: Staff were responsive and helpful in answering questions and recommending suitable products for my needs. Leon was very helpful and patient when setting up the laptop at the shop, gave tips on how to prolong battery life and explained things clearly.
Li Wei
Leon has a very good technical background and was able to articulate clearly about the different specifications. He is also very patient and understands customers' needs and requirements. I totally recommend him whenever you need any advice to purchase an ASUS PC!
Shane Ong
I bought a laptop for a very good price here. Mr Chin Hiew Nam was a great help in answering any questions regarding the general specs of the laptop, and Leon was a really great help when it came to setting up the laptop and answering any important technical questions regarding its health, etc. I would recommend buying here.
Suresh Vijay
Leon was really a great help. His service and attitude **give** me the assurance that we got a good computer. Even **the salesperson** was patient when we were deciding on the model. **I** will recommend buying from here.
Tan Jia
This laptop is so good! It has very good graphics and a very good price. I truly enjoyed my purchase. The laptop design is very nice and fashionable. I like the RGB keyboard lighting a lot. Thanks to Zhi Boon for recommending this model.
Denise Danielle
Very nice people at the store. I got a G16 Strix today, and they gave me many gifts. Lovely people. The products – we already know what we're getting! Keep it like that, guys! 🔥🔥🔥
Tang
Here's the edited review: Thank you, Zhi Boon, for recommending this model. The features are high-spec and come at a great price. I like the RTX 3070 graphics card, which allows me to do high-performance gaming and tasks. Besides that, I also like the RGB lighting. The RGB lighting on the keyboard looks so cool and nice. This model comes with an Intel i7 12th Gen processor, which is exactly what I was looking for. It's fast and performs well. I am glad that I was able to purchase this model, and I am fully satisfied.
Calvin Kam
I came in needing new hardware, but wasn't really sure which configuration to get. Mr. Heng helped me and was very patient. He explained all the different options and how they were priced and equipped. I ended up choosing the laptop that met my needs and at a great price! A++ service! Thanks, Mr. Heng! You made my day.
Chong Jia Hua
Chin Hiew Nam was very helpful during my experience buying an Asus gaming laptop. When he saw I was struggling to decide between the different options, he helped by putting them side-by-side for comparison and explained each detail and difference in their specifications. He was a very helpful salesperson, and I recommend that others come to the physical store if they want to buy an ASUS gaming laptop. 😊
Farhan Mendez
Overall very satisfied with the excellent service from Chin Hiew Nam. Attended to all my queries until I finally decided to get the Asus ROG Strix for a very good price. Guided me through all the necessary checks on the gaming laptop. Thank you Chin for the excellent service rendered. The laptop was amazing and beyond my expectations. Really love it so much. Worth buying.
Dawei Wong
Greatly appreciate Valentina's patience and assistance in knowledge sharing, finding tech info, and shortlisting the options we need. She has been exceptionally sincere, attentive, and professional, and we felt compelled to do business with her. She is a good listener and is a real asset to the company and to the ROG brand.
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