P B
5
Leon and Heng handled my questions well. The laptop setup and the tipps they gave me on battery life and other stuff were very helpful. A good show of why you should buy in store and not necessarily online. Fully recommend
Rating Summary
4.7
30 reviews
5 100%
4 93%
3 87%
2 80%
1 73%
Reviews for ROG Experience Store
Rach Tham
5
Popped in for urgent desperate help on my lappy.. Sales guy was absolute no help, directing me to service centre which means downtime over the weekend. Until Leon appear and help to resolve my issues within a min or two! Needless to say, absolute delightful to have my issue resolved. And that's not where it all ends, he had shared many tricks and tips along to help improve and bring my experience with my lappy to the next level! Going the right extra mile + service with a smile.. That's what you would expect when you pop by and be attended by Leon.. Nothing less! Thanks dude!
Chee Yoong Tai
5
I am happy to write a review for Hiew Nam and Leon at the ROG Experience Store at Bugis. These two gentlemen provided exceptional customer service and went above and beyond to ensure that I had a great experience. Hiew Nam and Leon were extremely knowledgeable about the products and services offered at the store, and they took the time to educate me on the performance of the computer I was interested in purchasing. They patiently answered all my questions and provided me with valuable insights that helped me make an informed decision. Moreover, they offered me additional client services that I didn't expect, which was a pleasant surprise. They were always ready to assist me with any issues or concerns that I had, and they did so with a smile on their face. I truly appreciate their professionalism, expertise, and commitment to providing excellent customer service. It's rare to find individuals who are so passionate about their work and who genuinely care about their customers. Overall, I highly recommend Hiew Nam and Leon at the ROG Experience Store at Bugis. Their excellent customer service and dedication to educating customers on computer performance and additional client services make them stand out from the crowd. Thank you, Hiew Nam and Leon, for making my shopping experience such a positive one!
Noreen
5
Good customer service, staff were responsive and helpful in answering questions and recommending suitable products for my needs. Leon was very helpful and patient when setting up the laptop at the shop, gave tips on how to prolong battery life and explained things clearly.
Wei Li
5
Leon has very good technical background and was able to articulate clearly on the different specification. He is also very patient and understand customers needs and requirement. Totally recommend him whenever you need any advise to purchase ASUS PC!
Sean Ong
5
I bought a laptop for a very good price here. Mr Chin Hiew Nam was a great help in explaining any questions regarding the general specs of the laptop, and Leon was a really great help when it came to setting up the Laptop and answering any important technical questions with regards to the Laptop health etc! Would recommend buying here
S V
5
Leon was really a great help. His service and attitude gives me the assurance that we got a good computer. Even sales person was patient when we were deciding on the model. Will recommend buying from here.
Zelrick Kun
1
Staff in physical shop is friendly and helpful but I'm rating it one star for being misinformed by the sales team from whatsapp. I'm keen to get Ally X for Xmas but I wanted to test it out before buying. The sales team from WhatsApp told me to drop by the physical store to check out product but apparently the store never had demo set available for testing.
Thanh Giáp
5
So good, this laptop Have very good graphic very good promotion i do enjoyed what i purchased. Laptop design is very nice AND fashion. Keyboard lighting RGB I Like it alot Thanks to Zhi Boon for recommend me this model.
Dnx daniell
5
Very nice peoples at the store , I get one G16 strix today and they give me many gifts, lovely people, the products we already know what we take ! keep it like that guys !! 🔥🔥🔥 …
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