I bought a laptop for a very good price here. Mr Chin Hiew Nam was a great help in explaining any questions regarding the general specs of the laptop, and Leon was a really great help when it came to setting up the Laptop and answering any important technical questions with regards to the Laptop health etc! Would recommend buying here
Wei Li
5
Leon has very good technical background and was able to articulate clearly on the different specification. He is also very patient and understand customers needs and requirement. Totally recommend him whenever you need any advise to purchase ASUS PC!
Noreen
5
Good customer service, staff were responsive and helpful in answering questions and recommending suitable products for my needs.
Leon was very helpful and patient when setting up the laptop at the shop, gave tips on how to prolong battery life and explained things clearly.
Chee Yoong Tai
5
I am happy to write a review for Hiew Nam and Leon at the ROG Experience Store at Bugis. These two gentlemen provided exceptional customer service and went above and beyond to ensure that I had a great experience.
Hiew Nam and Leon were extremely knowledgeable about the products and services offered at the store, and they took the time to educate me on the performance of the computer I was interested in purchasing. They patiently answered all my questions and provided me with valuable insights that helped me make an informed decision.
Moreover, they offered me additional client services that I didn't expect, which was a pleasant surprise. They were always ready to assist me with any issues or concerns that I had, and they did so with a smile on their face.
I truly appreciate their professionalism, expertise, and commitment to providing excellent customer service. It's rare to find individuals who are so passionate about their work and who genuinely care about their customers.
Overall, I highly recommend Hiew Nam and Leon at the ROG Experience Store at Bugis. Their excellent customer service and dedication to educating customers on computer performance and additional client services make them stand out from the crowd. Thank you, Hiew Nam and Leon, for making my shopping experience such a positive one!
Rach Tham
5
Popped in for urgent desperate help on my lappy.. Sales guy was absolute no help, directing me to service centre which means downtime over the weekend.
Until Leon appear and help to resolve my issues within a min or two! Needless to say, absolute delightful to have my issue resolved. And that's not where it all ends, he had shared many tricks and tips along to help improve and bring my experience with my lappy to the next level!
Going the right extra mile + service with a smile.. That's what you would expect when you pop by and be attended by Leon.. Nothing less! Thanks dude!
Paul Benjamin
5
Leon and Heng handled my questions well. The laptop setup and the tips they gave me on battery life and other stuff were very helpful. A good show of why you should buy in store and not necessarily online. I fully recommend.
Rachel Tham
5
Popped in for urgent, desperate help with my lappy. The sales guy was absolutely no help, directing me to the service centre, which meant downtime over the weekend.
Until Leon appeared and helped to resolve my issues within a minute or two! Needless to say, it was absolutely delightful to have my issue resolved. But that's not where it all ended; he also shared many tricks and tips along the way to help improve and bring my experience with my lappy to the next level!
Going the extra mile and service with a smile. That's what you would expect when you pop by and are attended by Leon. Nothing less! Thanks, dude!
Chee Yong Kai
5
I am happy to write a review for Hiew Nam and Leon at the ROG Experience Store at Bugis. These two gentlemen provided exceptional customer service and went above and beyond to ensure that I had a great experience.
Hiew Nam and Leon were extremely knowledgeable about the products and services offered at the store, and they took the time to educate me about the performance of the computer I was interested in purchasing. They patiently answered all my questions and provided me with valuable insights that helped me make an informed decision.
Moreover, they offered me additional client services that I didn't expect, which was a pleasant surprise. They were always ready to assist me with any issues or concerns that I had, and they did so with smiles on their faces.
I truly appreciate their professionalism, expertise, and commitment to providing excellent customer service. It's rare to find individuals who are so passionate about their work and who genuinely care about their customers.
Overall, I highly recommend Hiew Nam and Leon at the ROG Experience Store at Bugis. Their excellent customer service and dedication to educating customers about computer performance and additional client services make them stand out from the crowd. Thank you, Hiew Nam and Leon, for making my shopping experience such a positive one!
Norin
5
Good customer service: Staff were responsive and helpful in answering questions and recommending suitable products for my needs. Leon was very helpful and patient when setting up the laptop at the shop, gave tips on how to prolong battery life and explained things clearly.
Li Wei
5
Leon has a very good technical background and was able to articulate clearly about the different specifications. He is also very patient and understands customers' needs and requirements. I totally recommend him whenever you need any advice to purchase an ASUS PC!