Bugis Junction • Food • Parking

Rating Summary

4.7

30 reviews

5
100%
4
93%
3
87%
2
80%
1
73%

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Reviews for ROG Experience Store

鄧

鄧

5

Thank you Zhi Boon for recommend me this model. The features are high spec and with very great price. I like for the RTX 3070 graphic card which allow me to do high performance gaming and task. Besides that, i do like for RGB LIGHTHING. For the keyboard it looks so cool and nice. Thus model come with intel i7 12th Gen which is the processor im looking for its fast and performing. I am glad that i able to purchased this model, with full satisfaction.

Carlos Camacho

Carlos Camacho

5

I came in needing new hardware , wasn't really sure which configuration to get, Mr. Heng helped me and was very patient, he explained all the different options and how it was priced and equipped. I ended up choosing the laptop that met my needs and at a great price! A++ service , thanks Mr. Heng! Made my day.

Tsong Jia Hua

Tsong Jia Hua

5

Chin Hiew Nam was very helpful during my experience buying a gaming laptop with Asus. When he saw I was struggling to decide between the different options, he helped put them side by side in comparison and explained each detail and difference in the specifications. Very helpful salesperson, and recommend that others come to the physical store, if they want to buy an ASUS gaming laptop. 😊

Farhan Jimenez

Farhan Jimenez

5

Overall very satisfied with the excellent service from Chin Hiew Nam. Attended to all my queries until i finally decided to get the Asus ROG Strix fro a very good price. Guided me to all the necessary checks on the gaming laptop. Thank you Chin for the excellent service rendered. The laptop was amazing and beyond my expectations. Really love it so much. Worth Buying.

David Wong

David Wong

5

Greatly appreciate Valentina's patience and assistance in knowledge sharing, tech info finding and shortlisting the options we need. She has been exceptionally sincere, attentive and professional that we feel obliged to get something from her. She has good listening ears and is a real asset to the company and to the ROG brand.

Paul Benjamin

Paul Benjamin

5

Leon and Heng handled my questions well. The laptop setup and the tips they gave me on battery life and other stuff were very helpful. A good show of why you should buy in store and not necessarily online. I fully recommend.

Rachel Tham

Rachel Tham

5

Popped in for urgent, desperate help with my lappy. The sales guy was absolutely no help, directing me to the service centre, which meant downtime over the weekend. Until Leon appeared and helped to resolve my issues within a minute or two! Needless to say, it was absolutely delightful to have my issue resolved. But that's not where it all ended; he also shared many tricks and tips along the way to help improve and bring my experience with my lappy to the next level! Going the extra mile and service with a smile. That's what you would expect when you pop by and are attended by Leon. Nothing less! Thanks, dude!

Chee Yong Kai

Chee Yong Kai

5

I am happy to write a review for Hiew Nam and Leon at the ROG Experience Store at Bugis. These two gentlemen provided exceptional customer service and went above and beyond to ensure that I had a great experience. Hiew Nam and Leon were extremely knowledgeable about the products and services offered at the store, and they took the time to educate me about the performance of the computer I was interested in purchasing. They patiently answered all my questions and provided me with valuable insights that helped me make an informed decision. Moreover, they offered me additional client services that I didn't expect, which was a pleasant surprise. They were always ready to assist me with any issues or concerns that I had, and they did so with smiles on their faces. I truly appreciate their professionalism, expertise, and commitment to providing excellent customer service. It's rare to find individuals who are so passionate about their work and who genuinely care about their customers. Overall, I highly recommend Hiew Nam and Leon at the ROG Experience Store at Bugis. Their excellent customer service and dedication to educating customers about computer performance and additional client services make them stand out from the crowd. Thank you, Hiew Nam and Leon, for making my shopping experience such a positive one!

Norin

Norin

5

Good customer service: Staff were responsive and helpful in answering questions and recommending suitable products for my needs. Leon was very helpful and patient when setting up the laptop at the shop, gave tips on how to prolong battery life and explained things clearly.

Li Wei

Li Wei

5

Leon has a very good technical background and was able to articulate clearly about the different specifications. He is also very patient and understands customers' needs and requirements. I totally recommend him whenever you need any advice to purchase an ASUS PC!