Not too bad overall.
My tenderloin was forgotten and all pax on my table finished their meal.
Had to remind afew times for some stuff but its ok.
Ice cream remains good as before
Cher
5
Exceptional service by Clement! Super friendly to everyone, very helpful as well. Would love to come back again just for him! Makes everyone feel super welcome. Food was great! Black pepper spaghetti was flavourful and just like years ago.
Britney Khu
4
I recently visited first time for Swensen’s at this very particular outlet and while it wasn’t the most outstanding meal, it had its highlights. One thing that stood out was the sheer variety of options on the menu—there’s definitely something for everyone.
I tried the salmon, which, unfortunately, was a bit on the dry side. It lacked the juiciness and tenderness I was hoping for. However, the spaghetti was a pleasant surprise—perfectly cooked with a great balance of flavors.
Ajòömma
5
Good hospitality & good customer service skill! Manager Raudah is so friendly & nice. 👍👏!
She even recommended us their savoury waffles as their classic waffles has finished. We love it! Thank you Manager Raudah & Swensen's team!
Faye Yap (叶栩绯)
5
I don’t usually eat at Swensen’s, but it was my birthday and I had some vouchers to use, so why not! We were greeted by a really friendly staff member who attended to us warmly, which made for a great start.
My family and I weren’t sure what to order, so we all ended up getting burgers (different types) since they looked more interesting compared to the usual Western fare like chicken chop, which you can find anywhere. The burgers were delicious, but I do have one gripe: they were served on a “mini wood chopping board”. It made eating a bit of a mess, with fries spilling onto the table as I cut into the burger. It was too tall to eat with my hands, so cutting was the only option.
The highlight for me was the chilli crab bowl—it was absolutely awesome! The sauce was rich, flavourful, and perfectly made. My family and I devoured it in no time.
Honestly, I’d probably only come back for special occasions or if there’s an interesting limited-time menu. Their regular menu feels a bit too mainstream and doesn’t tempt me much.
Jimmy Toh
2
The branch manager (the fatter of the two and wearing a red tie) was most unhelpful from the main entrance to the table! Gave one word answers and always moved away before we could seek clarification. The rest of the staff were good, especially the other gentleman in glasses. He was courteous.
Jo
4
Had a meal at Swensen’s and ordered the Fish and Chips, Breaded Chicken, Baked rice. All the dishes were well prepared and tasted enjoyable. The fish and chicken were crispy on the outside and tender on the inside. The sides complemented the meal nicely. The ice cream was a perfect way to end the meal, rich and satisfying as always. The only downside was the service as it was a little hard to get the staff’s attention.
Will
2
Ordered apple crumble and a coit tower. Waited 10 mins for food and at the thirty min, the waiter (young boy with short hair) said, outside lots of pple queuing.
We waited outside in a q too, we waited for our food to be served too. Even Toast Box also has a 45 mins grace time during peak hours.
Why not just tell me before I enter that food will be served after 10mins, and by another 20 mins u got to leave.
Apple crumble does not have a good texture, but senior medium age server was kind to caution us about the heat and splatter.
Pls train ur young waiter.
Overall end is vvvv noisy. Children screaming. Will not come during a weekend.
Istina Jap
5
Food was superb .. Fresh and Tantalising .the pasta tasted so good! . mango lychee is so refreshing on this hot weather .. its not too sweet .. and its just awesome .. Loved the cheese sticks too! ..All the Staff here was very observant friendly and professional ..I’d like to compliment the staff, Rifqah and Shahid, for their warm and welcoming service. I don’t usually dine out alone, but they really made me feel comfortable and at home. Their hospitality truly made my experience special. Thank you!
The place was really neat and clean too! everything was so organised, plates and cutleries were quickly cleared . Its peaceful and cosy with smiling staff all around . I would surely come back and do recommend this place !
Sitti Zaleha
5
Favourite Ice-cream & food before and now. Pastas, fish, chicken and meat dishes. Need to use tablet to order but you can still place your order with staff.