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Rating Summary

4.6

22 reviews

5
100%
4
91%
3
82%
2
73%
1
64%

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Reviews for THEFACESHOP

Amy Chin

Amy Chin

5

Thank you very much Vincy for being so kind and patient in recommending us many suitable and necessary products! We had a very pleasant shopping experience and the products were very useful!

Kong Hao Kian

Kong Hao Kian

5

The Face Shop is on the 2nd floor, and the service there is awesome! ♡♡ A staff member named Fitri is exceptionally helpful; she even speaks a little Korean. I recommend her because I am so indebted to her. I always appreciate her service. I bet you won't regret it. I strongly recommend.

Amy Chan

Amy Chan

5

Thank you very much Vincy for being so kind and patient in recommending us many suitable and necessary products! We had a very pleasant shopping experience, and the products were very useful!

Ming Ming

Ming Ming

5

The staff, especially the store manager, was really sweet and polite.

Suresh Bose

Suresh Bose

5

Five stars for the great service and helpful attitude of the staff. It's a good place to go. 👍

Kong Hao Kian

Kong Hao Kian

5

Fitri, a staff member at The Face Shop, was very nice. If you guys have skin problems, just go and talk to her. She will give you a solution quickly.

Joanna Voo

Joanna Voo

5

Very helpful stuff. This is my first time buying skin care products here, and I'm excited to test them :D

Lilin Nath

Lilin Nath

5

Very good service from the staff, Vincy, and one senior staff member whose name I didn't catch. I was there to buy gifts, and they helped me with recommendations and patiently waited for me to pick and choose. Great! Will definitely go back again.

Casey Chan

Casey Chan

1

I bought a cushion from here that I really liked. I asked the sales lady for extra cushion sponges. She recommended a sponge to me. I asked if this was the same sponge as the one inside the cushion, and she said yes. When I brought it home and opened the cushion, I realized the sponge was a different one. I went back to the store, and the sales staff then informed me the cushion sponge was out of stock. I realized she had conned me into buying a sponge that I didn't want, just to increase her sales. She dishonestly told me it was the same sponge as the one in the cushion, knowing it was not. If it was out of stock, why didn't she say so the first time? I felt cheated into buying a useless sponge not meant for the cushion, and not the same thing either. This was dishonest sales practice.

Jessie Soon

Jessie Soon

5

I am extremely delighted with the **sales** personnel, Ms. Rein. She is very **patient**, courteous, and knowledgeable **about** their products.