22 reviews
Alice Teo
I had a happy & memorable shopping experience on 13 March 2025 for my birthday month. I received excellent services rendered by Vincy Chew - I simply love her product recommendations suitable for my skin type & given some free samples to try for future purchases. She simply made my day & made me feel like a queen ❣️
Kong Hao Kian
The Face Shop is on the 2nd floor, and the service there is awesome! ♡♡ A staff member named Fitri is exceptionally helpful; she even speaks a little Korean. I recommend her because I am so indebted to her. I always appreciate her service. I bet you won't regret it. I strongly recommend.
Amy Chan
Thank you very much Vincy for being so kind and patient in recommending us many suitable and necessary products! We had a very pleasant shopping experience, and the products were very useful!
Ming Ming
The staff, especially the store manager, was really sweet and polite.
Suresh Bose
Five stars for the great service and helpful attitude of the staff. It's a good place to go. 👍
Kong Hao Kian
Fitri, a staff member at The Face Shop, was very nice. If you guys have skin problems, just go and talk to her. She will give you a solution quickly.
Joanna Voo
Very helpful stuff. This is my first time buying skin care products here, and I'm excited to test them :D
Lilin Nath
Very good service from the staff, Vincy, and one senior staff member whose name I didn't catch. I was there to buy gifts, and they helped me with recommendations and patiently waited for me to pick and choose. Great! Will definitely go back again.
Casey Chan
I bought a cushion from here that I really liked. I asked the sales lady for extra cushion sponges. She recommended a sponge to me. I asked if this was the same sponge as the one inside the cushion, and she said yes. When I brought it home and opened the cushion, I realized the sponge was a different one. I went back to the store, and the sales staff then informed me the cushion sponge was out of stock. I realized she had conned me into buying a sponge that I didn't want, just to increase her sales. She dishonestly told me it was the same sponge as the one in the cushion, knowing it was not. If it was out of stock, why didn't she say so the first time? I felt cheated into buying a useless sponge not meant for the cushion, and not the same thing either. This was dishonest sales practice.
Jessie Soon
I am extremely delighted with the **sales** personnel, Ms. Rein. She is very **patient**, courteous, and knowledgeable **about** their products.