Bugis Junction • Food • Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

Janice Tan

Janice Tan

Hong Kong Egglet
1

Bought a voucher from Shoppe, came here to claim it, but a rude aunty told me it was not available. If it's not available, then don't sell the voucher on Shoppe. Don't waste our time.

August 18, 2025

Karl Chua

Karl Chua

Hong Kong Egglet
1

The Pandan omelet was not cooked. When I told the staff, she was extremely rude and said, "It cannot be cooked inside; that’s how it’s made." When I asked, "So I should eat it raw?" she just kept saying, "This is how it is." Will make a complaint to SFA for serving raw food and saying it’s normal.

August 18, 2025

The food is good, but the female staff member there is extremely rude. She asked for what I wanted with her back facing me and expected me to know that I was talking to her. After I ordered, she told me to come back in 5 minutes. I came back after a while, only for her to tell me that she had already sold my order, and even insulted me behind my back as I walked away. I'm not surprised that there are tons of bad reviews about her.

August 18, 2025

I got lucky. I was served by a friendly auntie and another young lady tending to the waffles yesterday (21/04/2024). Shopee redemption was seamless. One star deducted because the waffles got pretty hard after they had cooled. So eat them while they're hot!

August 18, 2025

Toh2Travel WP

Toh2Travel WP

Hong Kong Egglet
3

Purchased on promotion via the Shopee app. Required to wait for 12 minutes, as informed by a female staff member during lunchtime on a weekday. Extra quantities are mostly made of the original type. Easy app redemption. Pandan tastes the same as the original type. If purchasing at $4.10 versus the Original, then it's not worth it. On Shopee for less than $1, no complaint. Eat fresh on the spot so it will still be crispy; otherwise, it will become soft and chewy.

August 18, 2025

Grace Heng

Grace Heng

Hong Kong Egglet
1

Rude middle-aged woman. If you are not happy to accept Shopee vouchers, don't work in this shop. Impatient and showed a black face to customers. Will never patronize this outlet again.

August 18, 2025

Long Chunzhou

Long Chunzhou

Hong Kong Egglet
1

Very rude. The egglet was spoilt, and they had the cheek to tell me to explicitly ask for a freshly cooked egglet before ordering. Very bad experience.

August 18, 2025

Harith Haron

Harith Haron

Hong Kong Egglet
4

The shop is located at Level B1, between the supermarket and the escalator. Service is straightforward. Order, pay, wait, collect, and enjoy. They are selling egglets, guys; we don't need 5-star hotel service or a smile. The egglet was nice. Please note, it has to be consumed while warm. Consuming it later will make the egglet not crispy. There is a promotion on the ShopBack app. Recommended!

August 18, 2025

Wong Siang

Wong Siang

Hong Kong Egglet
1

I should have read reviews before buying from this shop. After I bought, the lady put the receipt with a peg on the table, and I thought it was for me to hold onto. Then she shouted at me, telling me not to grab it from the table. How was I supposed to know which number I was on? Afterwards, I saw her give a receipt with a number to other customers. Then I wondered where my receipt was. Why did she yell at me when it was her fault for not giving me a receipt?

August 18, 2025

Alice Ng

Alice Ng

Hong Kong Egglet
3

The taste isn't bad. But the staff wasn't friendly; she displayed a bad attitude while serving customers during the 20 minutes I waited there. I was standing while waiting for my order. In fact, it took a long time for the order to be completed.

August 18, 2025

The chocolate egglet I got was not freshly made upon order. It was already made beforehand, so it was kinda cold and lost its crispiness. Compared to other outlets, they are freshly made on the spot upon order.

August 18, 2025

Chan Ai Xin

Chan Ai Xin

Hong Kong Egglet
1

Came for the Hong Kong Egglet (Bugis **Junction** branch), stayed for the attitude. The **middle-aged** lady **was** so rude and impatient, I almost felt like I should apologize for being a customer. If you enjoy being treated like a nuisance, this place is a hidden gem.

August 18, 2025

Debbie Wong

Debbie Wong

Hong Kong Egglet
1

I normally love buying egglets whenever I chance upon any, but this store, in particular, has the worst service staff. Feels like you are offending her when she takes your order. But I think she’s the business owner. Then it all makes sense.

August 18, 2025

Not too dissimilar to other bubble tea places. However, I do prefer the taste of their milk teas. I have visited their different branches in different cities, and their consistency is brilliant. At this branch, it's quick via kiosk ordering.

August 18, 2025

Xavier Tan

Xavier Tan

Gong Cha Classic
4

Efficient, straightforward, and with a good standard of drinks!

August 18, 2025

Muhammad Salih Athaullah

Muhammad Salih Athaullah

Gong Cha Classic
5

Gong cha inside the mall.

August 18, 2025

Timmy Lim

Timmy Lim

Gong Cha Classic
1

At 5:50 PM, there were two staff on duty. One was tomboyish, while the other was petite; both were inattentive, browsing their phones. When asked about payment modes, the tomboyish one displayed loathing body language that made one feel unwelcome. Despite this, purchasing through the machine could not alleviate the disgusting fact that my patronage could be better spent elsewhere. Thanks but no thanks.

August 18, 2025

Elizabeth Koli

Elizabeth Koli

Gong Cha Classic
1

The workers hate their job and hate customers—a far cry from what Gongcha used to be. Management, please do better.

August 18, 2025

Marlin Ho

Marlin Ho

Gong Cha Classic
5

Friendly staff Annie 👧🏻. Bought the Brown Sugar Milk Tea, which tasted remarkable, by the way. 😋

August 18, 2025

Teo Nan Hua

Teo Nan Hua

Gong Cha Classic
2

Great service at this branch. It's my favorite milk tea, but I was disappointed by the CNY money grab. They only have large-size drinks, not medium, which is way too much tea for me. Also, all the Shopback promos are in medium sizes.

August 18, 2025