Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Tao Nguyen
Gong Cha ClassicTried their student promo pearl milk tea, their signature taro drink. It was extremely delicious, probably the best taro drink compared to taro milk teas from other bubble tea stores. I recommend getting 50% sugar to taste the taro flavor more clearly. I always buy the taro drink whenever I go to Gongcha; it simply tastes like melted taro ice cream at an affordable price.
August 18, 2025
Frank
Gong Cha ClassicOrdered on the kiosk at 11:01 AM, but no one was available to serve. Still waiting after 5 minutes. Not acceptable.
August 18, 2025
Boon Lim
Gong Cha ClassicAlishan milk tea with rainbow jelly, 0% sugar: Tasted like diluted milk. Couldn't taste the tea at all.
August 18, 2025
Kip
Gong Cha ClassicI ordered Earl Grey tea using self-order. It's easy and fast. The taste is good, less sweet, and with less ice.
August 18, 2025
Dina
Gong Cha ClassicI always get the honey lemon green tea. When asked for no lemon skin, they leave out the lemon completely. While syrup is fine, the drink is just green tea with topping. This has happened multiple times.
August 18, 2025
Tan Ah Seng
Gong Cha ClassicEnjoyed! It should be green tea with pistachio milk foam. $5.10
August 18, 2025
Jocelyn Lim
Gong Cha ClassicLocated at L3 next to Kino, right next to the main escalator when coming from the MRT. Earl Grey milk tea with herbal jelly used to be my favorite bubble tea drink, but now it tastes watered down. The herbal jelly also wasn't sweet enough, and a bit too soft/nua. But ordering was fast, with two self-service kiosks available. There was also no queue despite a constant stream of customers. I waited only a minute for my drink. Card payment is accepted. I will come again but will try another drink. The Earl Grey milk tea is just too watered down now, despite paying extra for no ice.
August 18, 2025
Eksel
Gong Cha ClassicI am writing to express my extreme disappointment with my recent visit to Gongcha Classic Bugis on May 11, 2025, at approximately 1904. While I was looking forward to satisfying my craving for their taro milk tea, my experience was soured by the incredibly rude and unprofessional behavior of the person in charge. When I approached the counter to clarify my payment method, the person in charge's attitude was unwelcoming and, frankly, offensive, as if I were there to redeem a one-for-one milk tea on Fave. To make matters worse, I attempted to pay for my order, and while the payment seemingly went through on my end, I was told the transaction was unsuccessful as they no longer accept that payment method. Following the person in charge's instructions, I had to make a second payment for the same drink. It was only later that I discovered the initial payment had indeed been processed, resulting in a double charge for a single item that should have been covered by the first transaction. Additionally, she slammed my drink on the countertop. As a customer, I don't think that's the kind of attitude I deserved. I completely understand that working long hours and being understaffed can cause stress, but there's no need to lash it out on customers, especially when I was not being demanding or making a scene; I just enquired nicely. This entire experience was incredibly frustrating and left me feeling cheated and disrespected. The combination of the person in charge's terrible attitude and the payment mishap is unacceptable. I now have to go through the hassle of trying to get a refund for the erroneous charge, all while still being upset by the poor treatment I received. I strongly advise others to consider other options before visiting. The unprofessionalism and potential for payment issues make this a place I will certainly not be returning to. I hope management takes this feedback seriously and addresses both the staff's conduct and their payment processing system to prevent similar incidents from happening to other customers.
August 18, 2025
Riley
Four LeavesThe staff were extremely rude, unhelpful, and unfriendly, and they need to tone down their attitude. If you still want to go there and put up with terrible customer service, make sure you bring cash to pay with! As I didn't have cash, they rolled their eyes and said, "Cash or leave." I noticed they had a sign for Grab Pay. I asked if I could pay that way, as I have Grab Pay but had never paid anyone with it before. I simply asked how to pay them; I had money on there ready to go, but the only response I got was another eye roll and a shrug of the shoulders. In the end, I worked out how to use it and got my bread! After all that, the bread tasted like it had been sitting there for days and was dry and flavourless. DO NOT RECOMMEND.
August 18, 2025
Sim
Four Leaves(May 2025, weekday evening) It was nothing spectacular, but the prices were decent.
August 18, 2025
Zi Shan Bai
Four LeavesWhen I made payment at the Bugis outlet, I told the aunty I needed to split the bill for my four breads. The stupid aunty said, "Then you have to queue again and make payment again!" OMG! How stupid the rule was! I can't imagine this happening in Singapore, and Singaporeans can have such a stupid rule!
August 18, 2025
Sim Janice
Four LeavesI would like to comment on the trays provided by Four Leaves. The trays should be placed down and not up to prevent dirt, and sometimes people stand near the trays and talk – imagine spit coming out of their mouths. You should follow Bread Talk, which places its trays facing down for hygiene purposes.
August 18, 2025
An Geok
Four LeavesThe staff's attitude was very bad. This was a terrible experience that I don't want to think about. I paid for cake, but they didn't agree to the transaction, so the money was lost, and I didn't receive the cake. I showed them the bill, but they didn't care or show any respect.
August 18, 2025
Mel Lau
Four LeavesI think staff should be more attentive and ensure that customers use tongs to take the bread instead of using bare hands. That disgusting customer already used his hands to pick up the bread, and he ended up putting the bread back on the shelf. So I just walked out without buying.
August 18, 2025
Ken Pek
Four LeavesGood variety here (though the all-time favorite croissant hotdogs are not available at this branch). One plus point I observe about this branch is that they probably pay extra attention to cleanliness. The trays are actually placed upside down, instead of the usual face-up position. This probably reduces the chances of dust and other particles directly on the tray. 👍
August 18, 2025
Gary Marcus Kong
Four LeavesTheir new bread rolls, advertised as having mozzarella and egg fillings, were disappointing as I could not find any mozzarella fillings last Sunday, as shown in the attached photo.
August 18, 2025
Ean
Four LeavesBread is not too bad, kind of similar to bread top. The fairy pork floss is OK, just like a bread with toppings.
August 18, 2025
Chun Kiat Chan
Four LeavesGood selection of breads and pastries; unfortunately, they looked better than they tasted.
August 18, 2025
Wei Yip
Four LeavesWas a huge fan of Four Leaves’ chocolate croissants. Just realised that they are also playing the shrinking game now. They used to coat the entire top part of the croissants with chocolate and sell for $1.60. Now they charge $1.80 and have reduced the chocolate coating by 40%. At this rate, it is better to buy from Breadtalk, which charges $2.00 for a fully coated one, with icing as well. Shameful move.
August 18, 2025
Tom Yum Ling
Four LeavesI am a great fan of Four Leaves chocolate cakes. Visited the bakery to get a cake and saw that they had this interesting-looking chocolate banana cake. The Four Leaves outlet in Bugis has a variety of bread options, and the staff are efficient in their service. We got the chocolate banana cake as it has an edible banana decoration on top. The taste of the cake is great too! The banana flavour is quite fragrant too!
August 18, 2025