I've been a Kiehl's customer for a while, but I only got my first purchase at Kiehl's Bugis Junction today, and it turned out to be my best experience in a Kiehl's store so far. The sales manager, Melissa, was so helpful with all her practical advice and honest reviews on specific products that may work best for my skin condition. She also offered tips on good deals regarding Capitaland vouchers and Kiehl's points, notifying me about my points expiring soon, which I wasn't aware of. It was such a wonderful shopping experience that I decided to patronise this Kiehl's store more frequently, even when it's not the nearest one from my home.
August 18, 2025
Very happy with my first purchase of products at this branch.
We had a good experience with the staff who assisted us today, Melissa. She explained to me how to use the products and recommended which ones were good for my skin. She gave quite a lot of freebies to try.
Would definitely come back and hope she will be the one to assist us again.
August 18, 2025
The first facial test helped me understand my skin better. Ann was very patient and professional in helping me learn about skin care. The entire process was very positive, and she helped me choose products that suit my skin.
August 18, 2025
First time buying skincare for myself. Met Ann, and she was just the best. No hard-selling at all. She takes her time to provide genuine and, most importantly, clear advice on what can and cannot be mixed. Highly recommend asking for her if you ever visit the store.
August 18, 2025
I was here on May 12th. This is a somewhat backdated review, but it was my first time purchasing a skincare product. I usually feel very nervous to step into shops, especially skincare shops, because I have no idea about the products or what to choose, but I was greeted by Joey. She was so warm and very polite. She took her time to really explain the products. I even had a free skin analysis. Joey definitely went the extra mile to guide me through the journey, and I am very thankful for that. Her service is top-notch, and her product knowledge is amazing. I hope she will be able to see this.
August 18, 2025
Melissa, the staff member, was super, super nice and friendly. She always explained to us how to use the product and always recommended which one was suitable for our skin. She has very good knowledge about skincare! Our skin improved a lot after her suggestion!!
August 18, 2025
Service above and beyond, impeccable service rendered by Joey! She performed a skin check for my wife and me, and also recommended appropriate skin care products to enhance my skin, in addition to what I'm currently using from Kiehl's. She was very detailed and knowledgeable about the products. What an employee! No hard selling, just thorough and genuine service from the heart.
August 18, 2025
It’s hard to find this level of customer service these days! Joey is always so helpful, patient, and goes the extra mile to make sure I understand my skincare routine. I really appreciate how she even stores the steps on my mobile so I can follow them easily at home—such a thoughtful touch. Though there are other Kiehl's outlets nearby me, I still choose to drop by the Bugis Junction outlet because of the excellent service. She’s truly a gem to the company! The whole team is also friendly and welcoming, making every visit a pleasant experience. Thank you for the consistently amazing service.
August 18, 2025
I was particularly choosy with the piece that I wanted, as my kids were fussy.
Usually, the Vietnamese ladies were very nice and accommodating to my request. On Sunday 11 Aug 2024, the Chinese lady was quite full of excuses to brush me off.
August 18, 2025
I went to Jollibean Bugis Junction to redeem 3 e-vouchers I purchased online. The staff member served me with an unwelcoming expression after I informed her I wanted to redeem my e-vouchers. She was rather rude, in my opinion.
In addition, they didn't have the mixed mini rolls, and she simply gave me 3 packs of peanut and red bean rolls. When I saw there was 1 pack containing only cheese rolls, I requested to swap one pack, as I was redeeming three and wanted a variety (e.g., 6 cheese, 6 peanut, and 6 red bean). She directly and rudely rejected my request. I was disappointed with her poor attitude.
I hope the management takes action to educate their staff to be more friendly and to treat every customer with respect. Even though we purchased online, we are still paying customers. Thanks.
August 18, 2025
Ordered peanut pancake, and there were flies flying around the pancakes displayed inside the display rack. The pancakes weren't wrapped in transparent foil at all. Hope no one gets food poisoning or stomach pain.
August 18, 2025
The store's opening hours state 8:30 AM. I went at 9:15 AM, but only mini rolls were ready. Grass jelly was out of stock and apparently would be for the next two days. I walked 10 minutes to the store and didn't manage to get anything.
August 18, 2025
Not worth the price of $2.20 for a super thin piece of red bean paste crisp. It's quite ridiculous. Expensive!!
August 18, 2025
Jollibean is a popular spot in Singapore, known for its delicious soybean-based snacks. As a fan of Asian street food, I was excited to try their offerings, and I wasn't disappointed!
The first thing that struck me was the vibrant and inviting atmosphere of the store. Its bright colors and modern design make it a cheerful place to grab a quick bite. The menu features a variety of items, but I was particularly drawn to their famous soya milk and the delightful tau huay (soybean pudding).
I ordered a cup of freshly made soya milk, which was creamy and not overly sweet—perfect for my taste. It was refreshing and satisfying, making it a great choice for a warm day. I also tried the tau huay, which was silky smooth and served with a light syrup that enhanced its flavor without overpowering it. Both items were served promptly and at a reasonable price, making them a budget-friendly treat.
In addition to drinks, Jollibean also offers a selection of snacks like crispy pancakes and various desserts. I couldn't resist trying their peanut pancake, which was warm, fluffy, and generously filled with crushed peanuts and sugar. It was a delightful combination of textures and flavors.
The staff at Jollibean were friendly and efficient, ensuring my experience was pleasant from start to finish. The seating area was clean and comfortable, making it a nice spot to enjoy my snacks.
Overall, Jollibean is a must-visit for anyone looking to indulge in authentic soybean treats while in Singapore. With its tasty offerings, welcoming atmosphere, and reasonable prices, it’s a great place to satisfy your cravings. I left feeling happy and eager to return for more! Highly recommended for both locals and tourists alike.
August 18, 2025
Despite the terrible reviews left on this Jollibean location, I had a rather pleasant experience with my Azuki red bean soya freeze drink. It was an extremely delicious blend of soya milk and red bean flavours, which I had never before considered, let alone tasted. The attendant who served me was patient, even though it was my first time ordering here and I was admittedly holding up the line with my indecisiveness. Great decision overall, and a deliciously refreshing drink for dessert.
August 18, 2025
Employees are rude. The waffle was cold and not reheated after being taken from the fridge. The peanut butter was spread onto the waffle using the outer layer of a paper cup, which was unhygienic. Will not buy from there again. There are better options nearby.
August 18, 2025
I went to the Bugis outlet for red bean & peanut Mck. They only had hazelnut & peanut Mck left. However, I mistakenly thought I saw red bean & peanut Mck, so I bought the Shopee vouchers on the spot and requested three red bean & peanut Mck. The staff then informed me that they only had hazelnut & peanut Mck left. However, they offered to make red bean & peanut Mck for me on the spot if I wanted it. So I said okay.
Later, when I came back, they gave me peanut Mck instead of red bean & peanut Mck. I told them I wanted red bean & peanut Mck, not just peanut Mck. They then said they only had peanut Mck and gave me the excuse that they had informed me there was no red bean & peanut Mck, claiming it was out of stock in all outlets. This was definitely not communicated to me earlier when I agreed to redeem the voucher, as I wanted red bean & peanut Mck, not just peanut Mck. If they had told me they could not provide me with this item, I would have waited, since the voucher had a one-month expiry date. However, they didn't communicate this to me. I felt cheated and forced to purchase something that I didn't willingly want to buy.
Additionally, their attitude was not good and very defensive. I believe this can be handled better on their end. I am extremely disappointed with this experience. I have been a loyal fan of Jollibean products for years, but this experience is a complete turn-off. I am never returning to this outlet again. I am doubting whether I should even purchase your products again if this dispute isn't resolved properly on your end. This experience has left me truly disappointed.
August 18, 2025
Hazelnut Peanut Mee Chiang Kueh was so good that I keep coming back for more. I loved every bite of it. The staff were polite and nice too. All food items on the display cabinet are nicely clingwrapped.
August 18, 2025
I purchased 2x Hazelnut peanut pancakes and 2x Red Bean peanut pancakes from Shopee. However, similar to other users' experiences, the Bugis outlet only had peanut pancakes for the past 2 weeks. Other outlets have also started closing down one by one, making it very inconvenient for me (and others) to redeem our vouchers. As my vouchers are expiring soon, I guess I've no choice but to go with the peanut option so as not to waste money. A word of caution to others: Avoid buying their Shopee vouchers in the future!
August 18, 2025
A healthy choice of traditional pastry, I can say. The mini pancake rolls are light in texture and taste so good compared to the normal-sized pancake, as it's thicker in batter and can make one feel too heavy when eating. The soya drink tastes good, not too sweet, and now has more choices of flavours for us to choose from. Price-wise, it is quite moderate. The food kiosk is clean and bright.
August 18, 2025