Bugis Junction • Food • Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

Grace Ong

Grace Ong

Jollibean
1

Got the Pandan Kaya Maru and Chocolate Fudge Maru. The batter of the Pandan Kaya had a strong, unpleasant egg taste. The Pandan Kaya filling was sweet but could use a stronger Pandan taste. I didn't finish it as I disliked it. The Chocolate Fudge was much better than the Pandan Kaya. The chocolate helped make the pancake more edible. The batter did not have a strong egg taste, unlike the Pandan Kaya. The sweetness of the chocolate was comparable to milk chocolate. Overall, I wouldn't recommend their Maru. Perhaps they should stick to their soy ice cream and soy milk instead.

August 18, 2025

Apollot Neo

Apollot Neo

Jollibean
1

I bought a hazelnut peanut mck on Shopee because the combination sounded tempting. But when I went to the Bugis outlet, they said they had run out of stock. I asked when they would restock it, and they said they weren't sure. Selling such vouchers when they do not have stock is such irresponsible behaviour. I would not have bought it if not for the flavour. The staff's attitude was also quite poor and unapologetic.

August 18, 2025

Alicia Lim

Alicia Lim

Jollibean
2

They got my order wrong on 11 July 2025. I had asked for no sugar in my matcha soy milk, but the drink I received was full of sugar. I tried to use my Fave e-card to pay, but they told me Fave is not accepted here for now, despite this outlet being expressly stated in the e-card.

August 18, 2025

Si Lin Lim

Si Lin Lim

Lzzie
4

Always launching new designs. Buy 2 pieces, get 1 top free.

August 18, 2025

Shu Na Su

Shu Na Su

Lzzie
5

Plenty of choice! Love the Disney and Sanrio collection!

August 18, 2025

Karen Wong Foo

Karen Wong Foo

Lzzie
5

Great service and the dresses are all gorgeous.

August 18, 2025

Fred Loh

Fred Loh

Lzzie
5

My wife loved to shop here. It means how good the staff service and clothing design are. Do visit to believe.

August 18, 2025

Wu Chong Lun

Wu Chong Lun

Lzzie
2

Low quality, loose thread. Perfect attitude staff.

August 18, 2025

Mohd Almeer

Mohd Almeer

Lzzie
5

The outfits and dresses are beautiful!

August 18, 2025

Carolyn Natasha

Carolyn Natasha

Lzzie
5

Whenever I visit Singapore, shopping here is a must! Their Sanrio and Disney collections are adorable and high quality.

August 18, 2025

Fennie Charlotte Francis

Fennie Charlotte Francis

Lzzie
5

Love the design of the dresses here. But it’s a bit on the pricey side. Paid $89.9 for one.

August 18, 2025

Eileen Chan

Eileen Chan

Lzzie
1

Maybe the CNY period has made the saleswoman here stressed; she stopped me from choosing clothes in the store as everything there was "only S and XS size" which would "definitely" not fit me. 🙄🤨 Clothing designs are nice, but if you're only catering to XS-S size, kindly display this outside your store so that people larger than S size know not to step inside.

August 18, 2025

Ann Foo

Ann Foo

Lzzie
1

Their clothes usually sell out very fast and are very popular, especially their Sanrio/Disney series. I feel that their designs were much nicer in the past compared to now. Their clothes are also much more expensive compared to many other shops.

August 18, 2025

Sonia Sharma

Sonia Sharma

Lzzie
1

Don’t buy anything from here. They don’t have care labels on their clothes. What does this mean? You don’t know the composition of what you are buying. In addition, they advertise their clothes as a cotton-polyester mix, but they are almost 100% polyester. This brand is cheating consumers and should be reported.

August 18, 2025

Ke Poh Ji

Ke Poh Ji

Lzzie
1

Please avoid entering L'zzie Bugis outlet, as I had a very bad experience. Two staff members were busy gossiping and even showed black faces to customers. Please train your staff well. Sucks.

August 18, 2025

Melanie Ng

Melanie Ng

Lzzie
5

Service was friendly, though the newcomers seem less knowledgeable than the staff who have been there for longer. They even wrapped the clothes nicely after we bought them.

August 18, 2025

Hui Ling Ng

Hui Ling Ng

Lzzie
1

I went to L’zzie earlier at 1700. While I was trying on clothes, a stranger (a lady) suddenly opened my curtain. I was in shock! I quickly put on my attire, and she kept apologizing to me. I was angry. Where were the two sales ladies who were working in the shop? Why weren't they outside the changing room? The shop was not busy, yet they were not ensuring the privacy of their customers. Can you imagine if it were a male customer; it would have turned out very ugly. Aren't the staff supposed to prevent such an incident from happening? After I came out of the room in shock, the supervisor just said thank you and pretended that nothing had happened. She didn't even apologize despite hearing the stranger apologizing profusely to me. I demand an explanation and wonder if I can make a police report. I have been patronizing the shop for as long as I can recall, but their service is not getting any better. I would appreciate a call from the management or an investigation to be carried out to ensure such an incident would not happen again, and perhaps an apology at least.

August 18, 2025

Melanie Lee

Melanie Lee

Lzzie
5

If you know your clothing size, it will be so much more convenient to shop online. Delivery takes 2 days max, and I have been buying from this shop for many years. I'm satisfied with the quality, especially the 'buy 2, get 1 free' offer on tops, which makes the overall purchase more worthwhile!

August 18, 2025

Came here to browse and unexpectedly bought a pair of shorts! Why I gave 2 stars is because I asked a staff member (a Chinese lady with boy-cut hair and a line scar between her eyes) if she had size 42 for a pair of shorts. She said, "No, the size is all here." We almost walked off without buying it, but another staff member (long hair, wearing a green shirt and a ponytail) asked us, "How was it?" We said that we wanted to buy it but couldn't find our size. She said, "Let me check." She went into the storeroom and, voilà! There was the size we wanted. She kindly said, "Please do try them on," and smiled. Now here’s the weird part: while we were paying, the previous Chinese short-haired lady was the cashier. She said in Chinese to the staff member who retrieved the size 42 for us, "These are new shorts. Who took them for her? Was it you?" Her tone was also kind of rude and unhappy towards her colleague. Her colleague just responded, "Yeah." Adidas, please look into this staff member with an attitude issue. I have attached my receipt with the time and date stamp, the item purchased, and the cashier’s name – Luo Dan, who was likely her. You can check the CCTV too. This is unacceptable service. We were thinking maybe she was unhappy because she "reserved" it for herself, or perhaps she was unhappy that we bought it?

August 18, 2025

Totally enjoyed the helpfulness and excellent service rendered by Ai Ling and a female staff with blond highlights. One of the best examples of teamwork seen in the Singapore retail market.

August 18, 2025