Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Jeffrey Foo
innisfree Bugis JunctionAnother spacious **Innisfree** outlet, which seems to carry the full range of products available in-store. Despite dropping by about **15 minutes** after the store just opened (and the sole staff **member** was still setting up at the counter), **they** were still courteous and friendly.
August 18, 2025
Pei Min Wei Wei
innisfree Bugis JunctionVery bad service from the cashier. They told me I couldn't use my e-member card from the Perk application for member benefits. They asked me to bring the physical member card next time. I really like the products, but in the future, I may not buy from that store. Come on, everywhere is using apps now to make things easier. Does anyone really want to bring all their member cards when shopping?
August 18, 2025
Seraphina Young
innisfree Bugis JunctionBugis Junction outlet review: I didn't notice any floor staff available to assist customers, despite it being a Sunday. The only staff I saw was just an old security guard pacing around. However, even when floor staff are present, they have been observed to just stand rigidly next to the shelves. They were not trained to be proactive and professional by stepping up to offer assistance. Some have been seen to deliberately ignore customers, walk away, and pretend to be busy by shifting items on the shelves. I've personally had to approach staff for assistance while they were either chatting among themselves or actively avoiding customers. **I'm giving them 3 stars today as the cashier serving me was friendly and quite polite.** Otherwise, it would typically be 1 or 2 stars for their incompetence and lack of basic customer service, especially considering Innisfree is located in heartland malls. It can be quite appalling!😱😱
August 18, 2025
Irma Aryanti
innisfree Bugis JunctionEasy to find the store... and finally I found this adorable lip tint! 😍
August 18, 2025
The staff are friendly, very helpful, and give recommendations as well. The male staff member named Nine deserves a compliment for recommending the necessary products for my routine. Thank you. I will come again.
August 18, 2025
Qiu Qing
innisfree Bugis JunctionGreat service from Lovie (I hope I spelled that correctly!). I've come twice and purchased twice. Good experience.
August 18, 2025
Brendan Koh
innisfree Bugis JunctionThis outlet is staffed by some of the most genuine and helpful folks I've ever met! I’ll definitely return for all my future purchases!
August 18, 2025
Liang Vanessa
innisfree Bugis JunctionHere's an edited version: Really proactive staff who can tell you, based on your skin type, what items are best for you and when monthly promotions expire. For example, asking them about masks is great. They are also quick to help with product costs and provide recommendations.
August 18, 2025
Mei Ching
innisfree Bugis JunctionI would like to thank Natalie, who was very helpful. Not only did she recommend pieces I might like, she helped with my nose stud after I told her I couldn't change it myself.
August 18, 2025
Adrian Heng
innisfree Bugis JunctionIs the staff lazy, or what? Before purchasing, I asked what the minimum purchase was to get a free gift. The staff only mentioned that a minimum of 60 was required for a free gift. But I just realized on Facebook that a free gift is also available with any purchase, though it's a lesser one.
August 18, 2025
Naili Nadira
innisfree Bugis JunctionI was assisted by Nadia, and she was really kind and patient while serving me and my boyfriend! She took the time to explain every question I had about the skincare. Bugis will be my go-to outlet from now on!
August 18, 2025
Sufi Zulfiqar
innisfree Bugis JunctionNadia/Nadya was very welcoming to my girlfriend and me. She politely welcomed us to the store and answered all our queries. She was also very patient and showed good salesmanship.
August 18, 2025
Gerald Lim
innisfree Bugis JunctionTL;DR Very attentive staff! On-point customer service! From the moment we entered the store, we were greeted with smiles by Nadiah and her team. Nadiah was also very knowledgeable; she introduced to us the different ranges of Innisfree skincare for various objectives and skin types! Her friendly and approachable attitude allowed us to understand more about Innisfree products. She also highlighted the ongoing shop promotions with Wiggle Wiggle, so we knew what free gifts we could score when we purchased a certain item/bundle! All in all, we were very happy with the shopping experience and the service level at this Bugis Junction outlet! Thank you Nadiah and team! :)
August 18, 2025
Ryan Gray
Skechers Bugis JunctionNice collection of kids' shoes. The guy who helped us is very helpful and friendly. Thank you!
August 18, 2025
Zafirah Johari
Skechers Bugis JunctionLatifa attended to us. She was so fast and attentive to our requests. Thank you, Skechers Bugis! 🫰👍 …
August 18, 2025
Wen Hates Any Onion
Skechers Bugis JunctionI have bunions on both feet, which makes finding a good pair of shoes difficult. The staff member, Imran, in this branch was very helpful with my problem, but sadly the store didn't carry the model I wanted. I just wanted to share that there was a knowledgeable staff member about the brand in this branch, which honestly is hard to find nowadays.
August 18, 2025
Andrew Tek Chai Ho
Skechers Bugis JunctionNice store with consistently good promotions, and a concept store opposite the main retail store. Be prepared to queue to get in when there are ongoing offers, due to social distancing.
August 18, 2025
Jian Wen
Skechers Bugis JunctionWent on 8 Dec to see Wu Chun for the official opening. Queued at 2pm outside the shop, and by 4 pm the path was congested and a security guard shouted at us to disperse (seriously, after so long?!). But after some people dispersed, the crowd formed again. I believe a better job could be done at managing the crowd, especially given the number of influencers invited and the availability of drinks and food inside. Subsequently, passersby were rerouted. Some of the shoes and the green jacket look really nice! Looking forward to visiting the shop.
August 18, 2025
Ah Oh
Skechers Bugis JunctionThanks to Catherine and the other lovely girl. They always serve customers with a smile. They are very amazing, full of energy, and very friendly staff. Well done, ladies! And thank you for your excellent service. I will see you again.
August 18, 2025
MUHAMMAD RIFQI BIN AHMAD
Skechers Bugis JunctionGood service staff named Imran. Really helpful. We traveled from Malaysia.
August 18, 2025