Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Henry Eric Estrada
The Coffee Bean and Tea Leaf - Bugis JunctionComfortable seating space. I tried the new tea option, which has 2 flavors. It was really refreshing and perfect for quenching your thirst while resting after roaming around in scorching hot Singapore. They also have unique swing seats, which were sadly hogged by inconsiderate customers. A recommended spot to rest in Bugis Junction.
August 18, 2025
Breakfast was pretty good, to be honest. The Indian lady staff member manning the counters was friendly and helpful as well. All was good for my session here, and in fact, I found it to be pretty good. I'm not sure why there are lower reviews from others, though.
August 18, 2025
Heads-up: Good coffee and service, but don't linger too long! Stopped by Coffee Bean for a quick caffeine fix and was impressed by the friendly staff and smooth service. My drink came out fast and tasted great—no complaints there. The space itself is a bit tight, and even though there were plenty of empty seats, we were reminded of the 1-hour seating limit, which felt a bit rushed. Would love a bit more flexibility if it’s not busy, but overall, it’s a solid spot for a quick, quality coffee break.
August 18, 2025
Chai Stephanie Ann
Pet Lovers CentreMy dog loves to come here! Pet lovers, good!!
August 18, 2025
Eveline Lim
Pet Lovers CentreForgot to ask her name, but she is a super friendly and helpful employee there. As I am a new puppy owner, I had many enquiries, and she was nice to explain and tell me a lot of things that are good for my little baby. She's a petite Chinese girl, really bubbly too!
August 18, 2025
Denise Lang
Pet Lovers CentreMy dog is a fan of BURP! I'm going to get Christmas toys as a present for him!
August 18, 2025
P Lee
Pet Lovers CentreMy goodness. It took us half an hour, searching through every corner of the mall to find B1-27. The numbering of the units in the mall is horrible. We only found out where it is when we read the reviews here. B1-26 and B1-27 are at opposite ends of the basement. The way the Pet Lover’s shop sign is located, anyone coming from the MRT would have totally missed it. I know we did. The store is also hidden way back in. Anyway, minus one point for its location. Other than that, good service! 🙂
August 18, 2025
Azura Jamal
Pet Lovers CentreAfter reading earlier reviews, it seems we are not the only ones affected by the wrongly stated closing time on their website. They close much earlier than 9:30 PM, please take note! My husband arrived at the shop at 9:15 PM, but staff inside did not allow him to enter, showing him the 'Closed' sign. As he was walking away, another customer just barged into the shop. So, my husband was curious and went in to ask what was going on – was the shop open or closed? A kind male Chinese staff member explained that they could accept our purchase if payment was made via Nets, as other payment modes were already closed. After our purchase, next to the cashier, there was a rating button for customers to rate their experience. To our surprise, the Indian cashier quickly pressed the 'Smile/Good' button on herself, on our behalf. My husband just looked at her, and she ignored him.
August 18, 2025
Serene Ang
Pet Lovers CentreA bit small, but good variety of products here.
August 18, 2025
Chang Hwee Toh
Pet Lovers CentreI would like to express my gratitude to the staff on duty on the evening of March 18th for going above and beyond to help me: 1) Pick out suitable kitten kibble 2) Recommend items that I would need for a young kitten (e.g. pee pads, scratching board, toy) 3) Partially dismantle a cat cage for transportation I would especially like to commend the male staff on duty (I am so sorry I didn't catch your name!) for helping me carry half of the cat cage to the nearest taxi stand and loading it into the trunk for me. I highly appreciate that he went out of his way to help me. He didn't have to do that, as I was the one who decided to purchase a bulky item last minute without arranging for help with transportation beforehand. Wonderful store and staff. Will come back again!
August 18, 2025
Kylie Low
Pet Lovers CentreIt's near Bugis MRT. Located right in Bugis Junction, near Old Chang Kee & ATMs.
August 18, 2025
Ting Wan Guo
Pet Lovers CentreLast week, I went to the BUGIS PLC outlet. No greeting, no one asked if I needed help. Three people (one part-timer, two in red shirts) were chatting and laughing in front of me. No greeting; they seemed to just ignore me. I passed by them and went in to look for my SA stuff. No one followed or asked if I needed assistance. They were still laughing at the counter. **Payment Process:** The part-timer had no smile; I couldn't feel any kindness, helpfulness, or friendliness from her. It felt like I owed her money, and I had to *deserve* her service. The guy who helped her pack my items, at least, had a smile on his face. Wrong person in the wrong position. The part-timer didn't acknowledge PLC Member promo items, nor did she check or remind me about any related promotions. Thus, I had to check their POS system myself before she keyed out the transaction (she seemed to want to complete it as fast as possible) to avoid missing out on any promo items. **Rating System Issue:** This is the main thing that triggered me to write this review. They played a trick with their rating system. I know customers are supposed to press the rating button before the receipt printing step. However, she didn't ask me to press it, and the page suddenly went to the final step. At first, I asked her to press 'Esc' because I needed to double-check my promo items. Then I paid attention to her subsequent actions. I noticed her do something under the front desk area and press 'Enter' on the keyboard (not an overwrite process). I questioned her, asking, "No need to rate?" She said, "You can rate if you want." NO Integrity, NO Effectiveness, and NO Service — despite these being claimed as your PLC Core Values. They know such tricks, which is why they can be so conniving and unrestrained during working hours. Cheating is not acceptable. In conclusion, I pressed 'BAD' on the day and just wanted to declare my experience and impression here. I would give no stars, or even zero stars, if I could rate that way here.
August 18, 2025
Faye Tan
Pet Lovers CentreIf you're a bit 'blur' like me, this photo might help you find the entrance to the Pet Lovers Centre in Bugis Junction. It's right beside the stretch of ATM machines. Enjoyed my conversation with the consultant, as she advised considering another product after I showed her a photo of the stray cat that I planned to treat for a small open wound. She also suggested how to treat the wound.
August 18, 2025
Jaqir Atan
Pet Lovers CentrePet lovers have many outlets in Singapore, and this is one of them; if you become their member, you can enjoy more discounts.
August 18, 2025
Nura Zainal
Pet Lovers CentreSales assistants were very helpful! You can find anything you want for pets.
August 18, 2025
Jay Justin
Pet Lovers CentreVisited on April 18th. Friendly staff and a good assortment. It was my first time there, so I wasn't able to find it immediately. There are signs, but they get drowned out by the ATMs. So, go to the ATMs fronting Yakun. Then, enter the alley that looks like a staff entrance, and you should find it.
August 18, 2025
Desmond Lee
Pet Lovers CentreThe shop is good, and the staff are kind and helpful. But I'm very much against the keeping of rabbits in small cages for 6 months. The animals become depressed. 6 months is unacceptable in a cage. It's not healthy for animals.
August 18, 2025
John Wan
Pet Lovers CentreThe best place for pet needs. Join their membership to save more during promotions.
August 18, 2025
Walter Richard Peh
IRVINS at BugisI'm so happy to see the Irvine store in Bugis, Singapore. I bought plenty because I love the salted egg fish skin.
August 18, 2025
Valerie Joy Lim-Boon
IRVINS at BugisReally addictive Snacks!!! This shop is easily accessible, and the staff are so accommodating. :)
August 18, 2025