Javier Tan
Gong Cha Classic 4
Efficient, straightforward with good standard of drinks!
August 19, 2025
Shop Reviews
Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Muhammed Salih Ahamed Athaullah
Gong Cha Classic 5
Gong cha in side the mall
August 19, 2025
Tommy Lim
Gong Cha Classic 1
At 5.50pm, there were 2 staffs attending shop. 1 tomboyish, while other petite both unattentive browsing hp. When asked of payments mode, tomboy displayed loathing body language made one felt unwelcome. Despite so, purchased thru machine could not alleviate the disgusting fact my patronage could be better spent elsewhere. Thanks but no thanks.
August 19, 2025
Elizabeth Cooley
Gong Cha Classic 1
The workers hate their job and hate customers, far cry from what Gongcha used to be. Management please do better
August 19, 2025
Marklin Ho
Gong Cha Classic 5
Friendly staff Annie 👧🏻 bought the Brown Sugar Milk Tea which tasted remarkable btw 😋
August 19, 2025
Nam Hua Teo
Gong Cha Classic 2
Great service at this branch. It's my fave milktea but disappointed by the CNY money grab. They only have large size drinks and not medium which is wayyyy too much tea for me. Also all the Shopback promos are in medium sizes.
August 19, 2025
Thao Nguyen
Gong Cha Classic 5
Tried their student promo pearl milk tea with signature taro drink. It was extremely delicious, probably the best taro drink compared to other bubble tea store selling taro milk tea. Recommend to get 50% sugar to taste the taro flavor clearer. I always buy taro drink whenever i go to gongcha, simply tastes like melted taro ice cream at affordable price
August 19, 2025
Franck
Gong Cha Classic 1
ordered on the kiosk at 11:01am but nobody to serve. Still waiting after 5min. Not acceptable.
August 19, 2025
bluemoon
Gong Cha Classic 1
Alishan milk tea with rainbow jelly, 0% sugar: Tasted like diluted milk. Can't taste the tea at all.
August 19, 2025
Kp Kp
Gong Cha Classic 4
I ordered Earl Grey tea by self-order. It’s easy and fast. The taste is good, less sweet, less ice.
August 19, 2025
Dini
Gong Cha Classic 1
I always get the honey lemon green tea. when asked for no lemon skin. while syrup is fine. they leave out the lemon completely… so the drink is just green tea with topping. this has happened multiple times
August 19, 2025
Anonymous Stranger
Gong Cha Classic 5
Enjoyed! Should be green tea + pistachio milk foam, $5.10
August 19, 2025
Joyce Lim
Gong Cha Classic 4
Located at L3 next to Kino, right next to main escalator from direction of mrt. Earl grey milk tea with herbal jelly from gongcha used to be my favorite bubble tea drink, but now it tastes watered down. Herbal jelly also not sweet enough, and a bit too soft/nua. But ordering was fast, 2 self service kiosks, also no queue despite constant stream of customers. Waited only a minute for my drink. Can pay by card. Will come again but will try another drink. Earl grey milk tea just too watered down now, despite paying extra for no ice.
August 19, 2025
1
I am writing to express my extreme disappointment with my recent visit to Gongcha Classic bugis on 11 May 2025 at approximately 1904. While I was looking forward to satisfied my craving of their taro milk tea, my experience was soured by the incredibly rude and unprofessional behavior of the store incharge. When I approached the counter to clarify on my payment method, the incharge attitude was unwelcoming and frankly, offensive as if I'm there to redeem one for one milk tea on Fave. To make matters worse, I attempted to pay for my order, and while the payment seemingly went through on my end I was told the transaction was unsuccessful as they no longer accept that payment method. Following the incharge's instructions, I had to make a second payment for the same drink. It was only later that I discovered that the initial payment had indeed been processed, resulting in a double charge for a single item that I should have received with the first transaction. Also, she just slammed my drink on the countertop, as a customer I don't think that that's the kind of attitude I deserved to be treated. I completely understand that working long hours and being understaffed will causes stress but need not lash it out on customer as I'm not being demanding or making a scene I just enquired nicely. This entire experience was incredibly frustrating and left me feeling cheated and disrespected. The combination of the store incharge's terrible attitude and the payment mishap is unacceptable. I now have to go through the hassle of trying to get a refund for the erroneous charge, all while still being upset by the poor treatment I received. I strongly advise others to consider other options before visiting.The unprofessionalism and potential for payment issues make this a place I will certainly not be returning to. I hope management takes this feedback seriously and addresses both the staff's conduct and their payment processing system to prevent similar incidents from happening to other customers.
August 19, 2025
Rylee
Four Leaves 1
Extremely rude staff, unhelpful, unfriendly and need to tone down their attitude. If you still want to go there and put up with terrible customer service, make sure you bring cash to pay with! As I didn't have cash they rolled their eyes and said "cash or leave". I noticed they had a sign for Grab Pay, I asked if I could pay that way as I have Grab Pay but had never paid anyone with it before, I simply asked how do I pay them, I had money on there ready to go and everything, but the only response I got was another eye roll and shrugged shoulders. In the end I worked out how to use it and got my bread! After all that the bread tasted like it had been sitting there for days and was dry and flavourless. DO NOT RECOMMEND.
August 19, 2025
Sam
Four Leaves 4
(May 2025, weekday evening) + Nothing spectacular, but decent prices
August 19, 2025
Zishan Bai
Four Leaves 1
When I made payment at Bugis outlet, I told the aunty I need split the bill for my 4 breads, the stupid aunty said then you have to Q again and make payment again! OMG, how stupid the rule was! I can’t imagine it happened in Singapore, and Singaporean can have a such stupid rule!
August 19, 2025
Sim Janet
Four Leaves 3
I would like to comment on the trays provided by Four Leaves. The trays should be be place down and not up to prevent dirt and sometimes people stand near where the trays are and talk, imagine the spits come out from the mouth. You all should follow Bread Talk where they place their trays facing down for hygiene purpose.
August 19, 2025
Anh Ngọc
Four Leaves 1
The staff ‘s attitude was very bad. This is a terrible experience that i dont want to think about. I paid for cake, but they didnt agree, the money was lost. And i didnt have the cake. I showed bill but they didnt care and respect
August 19, 2025
ML Lau
Four Leaves 2
I think staff should be more attentive and ensure that customer use a tong to take the bread instead of using bare hands. And that disgusting customer already use his hands to pick the bread and he end up putting the bread back to the shelf. So I just walk out without buying.
August 19, 2025