Bugis Junction • Food • Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

1

Snackz It! @ Bugis It was so artificial and rubberised. Wondering how to feed the young and elderly? Last update Aug 2019

August 18, 2025

Have been ordering their fried chicken cutlet for a long time. It's better than some of the renowned ones in the same area.

August 18, 2025

5

The food was good, and the curry chicken set was nice. I got it at 50% off. The service was also fast, and the location was convenient.

August 18, 2025

1

I bought the giant squid. I asked her to cut it before frying, and the lady at the counter said ok. Then the other lady handed it to me without cutting the squid, and it's super big, I couldn't eat it. I had to leave because she was very RUDE.

August 18, 2025

Ordered the chicken cutlet. The portion was small for $6.80. The meat was very thin. It was not even on the same level as Taiwanese cutlets.

August 18, 2025

5 Feb 2025, 12.30pm. 2.5 stars. Happened to pass by this stall, and the giant squid promotion caught my eye, so I decided to give it a try. Staff was polite, attentive, and quite friendly. Only mobile payment apps and cash are accepted. I requested less salty and no chili powder. Received my order in about 5 minutes after making payment, even with 3-4 orders ahead of mine. The size of the squid and the promotion price of $6.80 are acceptable. The coating was crispy enough, but I didn't really like the texture/mouthfeel, and it was quite thick. Most of the flavours came from the coating and seasoning powders (pepper salt and plum). The squid underneath the coating wasn't really seasoned. Won't be back...

August 18, 2025

Bea Len

Bea Len

Glimpse
1

Here are a few options, keeping the changes minimal: **Option 1 (Slightly more formal):** "This shop only sells products, not services. The staff showed an impatient attitude when performing an eye test for me after I requested it." **Option 2 (More concise):** "This shop only sells products, not services. The staff showed an impatient attitude during my eye test, after I made a request." **Option 3 (Very minimal change, addressing core grammar):** "This shop only sells products instead of services. The staff showed an impatient attitude when doing an eye test for me after I requested." I'd lean towards **Option 2** for the best balance of conciseness and clarity while staying very close to the original. **Chosen Edit (based on Option 2):** "This shop only sells products, not services. The staff showed an impatient attitude during my eye test, after I made a request."

August 18, 2025

Soo Mei

Soo Mei

Glimpse
1

Great variety of choices, but very unprofessional services. Unwilling to help with a proper eye test.

August 18, 2025

Anna Wee

Anna Wee

Glimpse
5

Thanks so much, Jing Li, for your help. I'm happy with my new spec. 5 🌟 for her service. Will come back.

August 18, 2025

Elaine Tan

Elaine Tan

Glimpse
5

Best service ever!!! I like their service attitude. I will recommend my family and friends to come here to buy their products.

August 18, 2025

Wynne Oh

Wynne Oh

Glimpse
5

The lady there was very courteous and nice when I bought my spectacles just now👧🏻🤗. Enjoyed the great deal as well!…

August 18, 2025

King

King

Glimpse
5

The store clerk was incredibly nice and very understanding, and it took less than 20 minutes to get my new glasses.

August 18, 2025

Manori Mahagan

Manori Mahagan

Glimpse
1

The quality of the glasses frame is not good. It has rusted after a few uses. Spend some more dollars and go for Ray-Ban. They even asked me to spend another $80 to get a replacement.

August 18, 2025

Laura Ooi

Laura Ooi

Glimpse
5

I read about them online as a great option for reasonable prices and fast service. They were not wrong. We got fantastic service. The pricing was great, and it was fast too. I was really impressed with the range of choices. The staff was lovely as well. It's definitely a 5-star place.

August 18, 2025

Vin Goh

Vin Goh

Glimpse
1

It didn't really solve the problem even after spending hundreds of dollars on its so-called "better" frame and a pair of its so-called "top brand" lenses. I had to revert to my good old pair of trusted and cheap reading glasses, which have better readability than this pair of "rubbish." It's so mind-boggling! I don't really trust this company anymore, nor its products, in terms of its quality, professionalism (skills and certification), and its inability to ultimately make things right for its customers, no matter what it takes! What a waste of time and especially $$$! 👎👎

August 18, 2025

Ann Soh

Ann Soh

Glimpse
1

I have just visited this branch in Bugis. Having made many pairs of glasses from them in the past, it has always been very natural for me to revisit them on my twice-yearly holidays to Singapore (my birth country). As usual, I purchased one pair of prescription sunglasses and a mid-range pair of reading glasses. I collected them, no problem. I was very happy. After just 3 weeks of owning that pair of sunglasses, there was a huge scratch on the tint. By then, I was already booked on a one-month holiday to Bangkok, which meant I couldn't rectify the problem until my return, which was yesterday, March 22, 2024. On March 23rd, I took it to the usual branch in Bugis and explained why I couldn't come earlier, even though the fault was discovered a month ago. The reception I received was frosty, to say the least. Not once did this lady step away from her position when I entered, until another 'Western' couple came in. I had the intention to make another pair of sunglasses, but with yellow-tinted lenses. I enquired if polarised lenses could be added to a prescription. Either her English was not good or I had hearing problems; a simple sentence of, "We are unable to add polarised lenses onto prescription sunglasses," would have cleared my enquiry. However, it took more than 8-10 sentences to make me understand what she was trying to tell me. That was also not the problem, as in past experience with this branch, good service was never lacking. I was really patient; however, I could sense the frustration she was having, as if I were some kind of idiot. I entertained myself trying on sunglasses, walking back to her 'stuck' position, enquiring about other sunglasses and lenses. During this time, another young 'Western' couple walked in. As if by the wave of a miracle wand, she suddenly became so friendly, smiling at this couple. I have come to realise that she was only rude to 'local-looking' customers. Thinking I was Singaporean, she was rude to me. Actually, she could not be more wrong. I am a returning customer from overseas. I've written good reviews on Glimpse before. This one staff member on this fateful morning has dispelled my belief in this company. I am happy to go somewhere else to spend my money. See attached picture of the lady. Hopefully, she has unattached herself from her position and starts working like a salesperson. She is being paid to do a job and, sad to say, she hasn't done it. One week from today, I will be collecting my 'scratched' sunglasses. Will I see her again? I hope not, but if I do, I hope she pulls her finger out to do what she's been paid to do, and not to chase returning customers away.

August 18, 2025

Haida

Haida

Glimpse
5

I had a lovely experience shopping for glasses here. The staff was patient and really helpful, assisting me with all my concerns and helping me find the frame that I wanted. I felt really comfortable shopping. If you’re looking for reading glasses, this is the place to go (don’t let all the reviews stop you). You can’t expect Ray-Ban quality here for the price you are paying, of course; expectations need to be managed accordingly.

August 18, 2025

Kang Jun Yi

Kang Jun Yi

Glimpse
5

I simply forgot to ask for the staff's name, but her service was top-notch. I walked in around 8:20 PM on June 3rd (Saturday). A young lady in a blue sweater, with brown hair and not wearing glasses. (Hopefully, a superior notices this review for a compliment.) I requested her assistance to adjust the nose pads of the glasses which I had gotten from Glimpse (obviously), and she totally nailed it! She perfectly solved the issue in no time with professionalism! She even went on to tighten the screws on the frame (specifically the temple corners, which some refer to as hinges) when she realised they were loose, which could be uncomfortable for wearers. (I didn't even realise I needed them! That's how professional she is.)

August 18, 2025

Yolo Can

Yolo Can

Glimpse
1

Worst experience, worst product quality. I recently had a highly disappointing experience with this glasses shop. The product I purchased was defective, and to my surprise, the store did not have a replacement or a new item to offer. Instead, I was asked to return for a replacement, only to be offered another scratched display set from a different outlet. This entire process wasted my time and effort, as I had to make trips with no satisfactory resolution. What’s even more concerning is that they sell display sets to customers, which is something I have never encountered before in any professional retail environment. This practice, combined with the lack of proper after-sales support, raises serious concerns about the quality of their products and services. Unfortunately, based on this experience, I cannot recommend this shop to others.

August 18, 2025

Colin Chan

Colin Chan

Glimpse
5

Jing Li has consistently been professional, friendly, and patient throughout my many purchases at Glimpse @ Bugis. I usually wouldn’t opt for an eye check before buying new glasses, but Jing Li encouraged me to take advantage of the complimentary eye exam since it had been a while. During the check, she detected a potential issue and advised me to seek medical attention before proceeding with my new purchase. Thanks to her attentiveness and care, I was later diagnosed with a cataract. I’ve since completed my eye surgery and returned today to get my new specs—from Jing Li, of course. Thank you, Jing Li and Glimpse, for your exceptional service and genuine care!

August 18, 2025