Bugis Junction • Food • Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

Really helpful staff and fast service! I bought a Christmas gift set on December 22nd and accidentally left it at Cold Storage before heading home. When I realized, I immediately panicked and called the shop to ask if I had left it there. The manager took 10 minutes to call me back after reviewing the CCTV footage to confirm it wasn't there. This helped me quickly backtrack my steps to other shops just before they closed at 10 PM. (Such speed on a busy Sunday evening – awesome!) I honestly couldn't have been more thankful for the super-fast service! Thank you, Yankee Candle. I didn't manage to get the names of the staff and manager who helped me, as I was on the call with the staff while running around Bugis. (That level of patience, though!) Thanks for helping to save my Christmas gift!

August 18, 2025

Here's the lightly edited review: I was served by Rachel (if I'm not mistaken) at the Yankee Candles, Bugis Junction branch. First of all, I want to mention that I felt so welcomed, greeted warmly by Rach and her colleague. Secondly, I asked Rach for some recommendations, and she patiently allowed me to smell most of the candle scents. This was a great help with my purchase selection. I walked out of the shop feeling happy, having bought the candles with such a fuss-free experience. Lastly, this was one of the most commendable retail experiences. Retail staff should strive for such service excellence. This is truly commendable, and I hope that Rach and her colleague receive the recognition they deserve for their good service. Well done! Thank you!

August 18, 2025

Tuesday at 8:30 PM: closed for over 20 minutes. Wednesday at 6:30 PM: closed for over 20 minutes again.

August 18, 2025

The staff was very helpful. They even let me smell the different candles🕯 while explaining the prices.

August 18, 2025

I went to your outlet at Bugis Junction today and was served by Kennix, who was so helpful in assisting me with choosing my items and even recommending some popular candles. What surprised me was that she called me after two hours to say that I was overcharged for an item and refunded me the balance via PayNow. I was truly amazed by her honesty and service. Impressed with the service, thank you, and please keep up this excellent service. Thank you, Indhu

August 18, 2025

Very helpful and patient staff assisted us with our sniffing process and got the warmer at a discount. The discount is not displayed, but you can always approach the friendly staff. This 'Christmas Eve' from this year's Christmas series filled our room with Christmas feels.

August 18, 2025

Shannon Lee

Shannon Lee

The odbo
5

Good service. Wish there was more stock.

August 18, 2025

Eva Ngoh

Eva Ngoh

The odbo
4

Just bought the day and night cream recommended by nice sales lady, Faith. I will try it out!

August 18, 2025

Dayana Dayana

Dayana Dayana

The odbo
1

Just bought stuff from Odbo Bugis Junction with my husband. The name on the receipt was Marcus; I guess it's a guy's name. But the one serving us was a girl. I realized that the way she entertained us was actually very rude. I saw her facial reaction, and it seemed to be about us. I don't think she knew that I saw it. I would rather purchase from another store instead.

August 18, 2025

Ng Ben

Ng Ben

The odbo
1

Google said the shop was open at 11 am. I've been waiting since then. It's now 11:30 am and the shop is still closed 😅 …

August 18, 2025

Phoebe Chong

Phoebe Chong

The odbo
5

While in Korea, I brought my basic skincare. The 4D TONE UP CREAM really surprised me. It indeed brightened up my skin.

August 18, 2025

Lynn Ling

Lynn Ling

The odbo
5

I just visited the Odbo store at Bugis. The boss was really nice! He even gave me a free facial essence mask and some sample products. He also kindly explained how to get to the Odbo store in Korea.

August 18, 2025

Kong Hao Kian

Kong Hao Kian

THEFACESHOP
5

The Face Shop is on the 2nd floor, and the service there is awesome! ♡♡ A staff member named Fitri is exceptionally helpful; she even speaks a little Korean. I recommend her because I am so indebted to her. I always appreciate her service. I bet you won't regret it. I strongly recommend.

August 18, 2025

Amy Chan

Amy Chan

THEFACESHOP
5

Thank you very much Vincy for being so kind and patient in recommending us many suitable and necessary products! We had a very pleasant shopping experience, and the products were very useful!

August 18, 2025

Ming Ming

Ming Ming

THEFACESHOP
5

The staff, especially the store manager, was really sweet and polite.

August 18, 2025

Suresh Bose

Suresh Bose

THEFACESHOP
5

Five stars for the great service and helpful attitude of the staff. It's a good place to go. 👍

August 18, 2025

Kong Hao Kian

Kong Hao Kian

THEFACESHOP
5

Fitri, a staff member at The Face Shop, was very nice. If you guys have skin problems, just go and talk to her. She will give you a solution quickly.

August 18, 2025

Joanna Voo

Joanna Voo

THEFACESHOP
5

Very helpful stuff. This is my first time buying skin care products here, and I'm excited to test them :D

August 18, 2025

Lilin Nath

Lilin Nath

THEFACESHOP
5

Very good service from the staff, Vincy, and one senior staff member whose name I didn't catch. I was there to buy gifts, and they helped me with recommendations and patiently waited for me to pick and choose. Great! Will definitely go back again.

August 18, 2025