Shop Reviews

Lim Zhen Yi

RECOIL

5

All the staff are very friendly! The clothes are very comfortable.

August 18, 2025

Ashwin Gupta

RECOIL

5

Exquisite designs and comfortable fabric!! They also run offers.

August 18, 2025

Gwen Neo

RECOIL

5

There are many designs, and the price is affordable too :)

August 18, 2025

Jack

RECOIL

1

Your pants faded after washing. Next time you sell them, please tell the customer. I bought two shorts from you, one blue and one cyan. My other clothes were faded and stained by your pants. I am disappointed with the fabric of your clothes.

August 18, 2025

Ang Mo Mo

RECOIL

1

Women wearing makeup cannot try on their unisex T-shirts. After looking for a while, I was only told when I was ready to try on clothes. It was a waste of time.

August 18, 2025

Hui Ling

RECOIL

5

Love their service! It's super cheerful, and their service to customers is the best ever! Their shirt quality is good! It's thick and cozy. Love it! I've bought more! Will come back for sure!

August 18, 2025

Aven Jean

RECOIL

1

High prices for low-grade materials. Extreme "Ah Beng, Ah Lian" style clothes. More suited for students who want a quick dress-up and have low priority for style. When sizes are unavailable in-stock, staff (I think the lady was Teresa) will hand you a completely different range of the same size and tell you that the fitting is exactly the same (one was slim-fit and the other was regular-fit. Hello? Hard sell much?). They will then assure you that they can bring in the stock from another outlet and constantly pester you to put down a deposit when you haven't even tried the actual item (or anything close to a similar fit). Completely lost my business. This outlet and all other Recoil outlets. If you are reading this and considering whether to step into the shop hoping to come out looking and feeling better, do yourself a favour and bring your business elsewhere. NOT RECOMMENDED 👎👎

August 18, 2025

Hui Xia

RECOIL

5

Perfect. I like shopping in this shop. Quality is good, and the blazer is also nice.

August 18, 2025

Emely

RECOIL

2

Staff were friendly and helpful, but the cashier was not familiar with a store promotion. We were told to join a free membership and download the app for points accumulation during payment. When exiting, we saw a promotional board outside the shop stating '15% off for first purchase online/in store if the app was downloaded.' We went back to check, and she said it was for the *next* purchase. However, we showed her the board, which clearly stated 'FIRST purchase.' So, was our first chance wasted like that? She clarified with her colleague, and indeed, it was something that had not been shared with us after asking us to download the app. She explained that it was more for customers who wanted to save it for online use to accumulate more purchases. But it should be the customer's decision. This *was* my first purchase, and it might be my only purchase, so I wanted to use the discount now. I requested to change the bill but was denied, which I believe was just an excuse. The staff member who made the mistake just hid behind and turned her back to us, with no apologies from her. A pleasant experience was ruined.

August 18, 2025

Vanessa Chiang

RECOIL

1

Lousy experience. Waited 10 minutes for staff to get clothing. Paid for the item without checking. Staff refused to refund despite the defective item!!! Very rude staff and poor service. After wasting a lot of my time, staff finally issued a refund and admitted their fault. They even threatened to call security when it was their fault. Terrible service. I highly do not recommend. Please reflect and buck up. Don't mistreat unassuming paying customers.

August 18, 2025

Yan Ni

RECOIL

5

Highly recommend! We were helped by 2 ladies at the store, and they were extremely happy, friendly, and very helpful!! They helped recommend what sizes or designs fit best for us and overall were very kind! We originally entered only to buy 1 shirt, and we ended up coming home with 2 shirts and a pair of jeans😂😂 The service is very good, and the quality of clothes, I would say, is good too!!

August 18, 2025

Harith Haron

RECOIL

5

For those looking for apparel with a sleek and slim design, including pants, you can get a discount when you buy two or more items. There are many patterns and colors to choose from. Fitting rooms are available. Cutting service is not available. Cashless payment via Paywave is accepted. Recommended!

August 18, 2025

Krystal Ong

RECOIL

5

Donkey and I embarked on a shopping mission to find the perfect outfit for his brother's wedding, a black shirt and pants to match the theme. We knew just the place to go: RECOIL! We've had great experiences with them in the past, especially during Chinese New Year when they always have incredible promotions. This time, they had a fantastic deal on blazers, shirts, and pants – a steal, considering custom-made blazers can cost a fortune! As soon as we walked into the shop, we were greeted by Mia, a true gem of a sales associate. She was incredibly helpful and provided fantastic customer service, offering recommendations, highlighting new arrivals, and even helping us figure out the right sizes. Mia knew what styles were trending and which would look best on Donkey, making the whole experience a breeze. We had a great time chatting with her, and she made the whole process so enjoyable. The shop itself was quiet and cozy, offering a wide variety of stylish clothes. There were plenty of fitting rooms available, and the atmosphere was much more relaxed than some of the other stores we've been to. In the end, Donkey not only found the perfect shirt and pants but also snagged a stylish cap to complete his outfit. He couldn't have been happier! Overall, I'm giving this RECOIL outlet a 5-star rating. Mia's exceptional customer service was a highlight. The affordable prices and wide selection of stylish apparel also make this shop a winner.

August 18, 2025

Doramond

RECOIL

5

Today, Kitty and I were on the hunt for an outfit for my brother's wedding. We needed a black shirt and black pants to match the theme. We decided to head to RECOIL because we've had good experiences there in the past. Every Chinese New Year, we buy clothes from them, and we knew they had a great promotion for blazers, shirts, and pants. That's a fantastic deal, especially since a custom-made blazer can easily cost over $200! Upon entering the shop, we were greeted by Mia. She was incredibly helpful and provided amazing customer service. She gave us options and recommendations for shirts, highlighted some of the new arrivals, and even helped us figure out the right sizes. She knew which styles were trending and which would look best on me. We had a great time chatting with her, and she made the whole experience very pleasant. The shop itself was quiet and cozy, with a wide variety in its selection. There were plenty of fitting rooms available, and the atmosphere was much more relaxed than some of the other stores we've visited in the past. In the end, I not only bought the shirt and pants I was looking for but also snagged a cap to complete the outfit. Overall, I'm giving this RECOIL outlet a 5-star rating. Mia's excellent customer service made it a wonderful experience, and the affordable prices and wide selection of stylish apparel make it a great place to shop.

August 18, 2025

Ramesh Shah

Cheris

1

Collection is good, but the salesgirl/owner, whoever was attending the store, has the worst attitude towards customers I have ever experienced in Singapore.

August 18, 2025

Mei Kee Kee

Cheris

1

The quality of the clothes and the service is not worth the price. A lot of threads come loose, and the zipper is not smooth. It is just like a Taobao product.

August 18, 2025

Sara Yeoh

Cheris

3

Very nice flowery dress. The discount was good, at 2 for $30, and the price was reasonable, but the sales girl was very aggressive and pushed a lot of clothes for me to try, just like any other shops in the Bugis Junction neighbourhood.

August 18, 2025

Yuna Ng

Cheris

1

I went here to try on a dress, and the staff would not let me try it on, as they said it would not fit me. Later on, I tried it myself, and it fit just fine, but I do not know why the staff was insisting. Bad service in general.

August 18, 2025

Hui Zhen Ho

Cheris

1

Extremely bad service attitude from the short-haired auntie. I was trying on this cardigan, and she asked, "Is it okay?" I replied, "It's too tight," and she said, "Sorry, some people don't find it tight at all." Excuse me? What kind of reply is that? I was planning to buy a pair of pants from her but walked out straight away. Worst service ever.

August 18, 2025

Anisah Larasati

Cheris

1

I wanted to try on clothes, and an employee just snatched one of the clothes away, saying I couldn't try it on. Then she threw another item to me. While I was trying the clothes on, she kept saying, "Does it fit? Does it fit?" Why is she so impatient!?!?! And she nearly opened the fitting room that I was in. WTH! Then I tried on another item, but it didn't fit. I gave her the clothes back with the hanger, and she just snatched it from me, then continued using her phone. Such bad customer service. I wish I could give 0 stars, lol.

August 18, 2025