Bugis Junction • Food • Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

Charlene D.

Charlene D.

Glimpse
5

Great service! Highly recommend! I bought a pair of glasses from this shop. Unfortunately, the first correction wasn’t quite right. But when I came back with my previous prescription and explained the issue, they were super helpful and immediately offered to replace the lenses without any problem. They even suggested that I try them at home and come back if they still didn’t feel right. Very professional and kind – excellent service!

August 18, 2025

Tan Jiunn Haur

Tan Jiunn Haur

YSL Beauté BHG Bugis
1

It's terrible. No one is serving. You can close the store.

August 18, 2025

I want to know why, when my wife and I wear normal clothes to the store, the employees don't welcome us and look down on us? I really want to know why. Is it possible that if you dress simply, you will be considered to not have money to buy things?

August 18, 2025

The service is not very good. To be honest, no one greeted us when we entered the store. After we selected the products, no one came to assist us. We called several times before someone responded to us. Their attitude was not very good. This occurred around 6:10-6:40 PM on May 3rd. I don't know why. Did they look down on us? If this is the case, it would be better to mark the net worth before entering.

August 18, 2025

Thank you Ivy for your awesome service. Will return to this outlet for the next purchase of Libre EDP.

August 18, 2025

5

I got a lipstick engraved as a gift for my Mom. The staff were very helpful in advising me to pick a shade and emoji for the engraving, and **were** patient while I decided what to get. Great experience overall!

August 18, 2025

BTS Kaki 4ever

BTS Kaki 4ever

YSL Beauté BHG Bugis
5

I was served by Ivey Khoo at the counter today. She was such a nice and friendly lady, and recommended lipsticks and the ongoing promotion to us. We ended up getting more than what we were intending to buy because of the great promotion and her service. We will definitely come back to her again! Highly recommend!

August 18, 2025

I was served by a lady that day. I didn't catch her name because her name badge only said 'promoter'. I must say, her service was very good, patient, and friendly! Her recommendations and service really made the whole purchasing experience a great one! 🥰 I got two lipsticks from her recommendations too!

August 18, 2025

1

I have been standing in the shop since 7:20 PM, wanting to get something for my friend as a gift. I have noticed that the only employee who’s in the shop is currently engaged with another customer who’s trying on their makeup products. The employee made eye contact with us but did not follow up with us after that. By 7:50 PM, I was still not served by her. It is a weekend; at least have two employees, or at least get an employee who is alert to their surroundings and attentive to each and every customer who steps in. It is not very difficult to say, “Give me a moment; I'll be there shortly.” After that, I went to the Orchard ION Outlet. My gift purchase was completed in 10 minutes. Thanks for your service.

August 18, 2025

I had a lovely experience shopping here with my mom. Caroline was very helpful with recommendations and information we were inquiring about. They also do engraving here! I will come back again :)

August 18, 2025

I bought lipstick as a gift and was helped by a very kind, sweet, and helpful lady who helped with clarifications. She had a promoter badge, but I think she said her name was CL. She even helped wrap the gift in a Christmas decoration. Wonderful service.

August 18, 2025

Jun Shun Neo

Jun Shun Neo

YSL Beauté BHG Bugis
5

We were attended by Ms. Ivy on a Friday night. She was super helpful and friendly. She provided us with a lot of details and clarification regarding what we were looking for. As my partner is quite sensitive about her skin condition, she was able to make her comfortable. We really appreciate her help with this. Her help made our day better :)

August 18, 2025

Joyce K.C. Xu

Joyce K.C. Xu

YSL Beauté BHG Bugis
5

Thank you so much, CL, for being so honest. I have been served by her a few times, and she is so sweet and kind. I will definitely go back to purchase items because of her great service!

August 18, 2025

5

CL was really helpful in deciding on a gift and spontaneously shared about the products around the store. She is very kind and patient. Thank you again, CL.

August 18, 2025

CL at Bugis Junction outlet – super friendly and damn helpful. Usually, when something is out of stock, I’ll just get a standard “it’s out of stock” and that’s it. But CL actually offered to check other outlets for me and even personally called to confirm stock. In the end, I managed to get what I wanted from another branch—all thanks to her! Really appreciate the extra effort, especially since it didn’t benefit her at all. Service like this deserves recognition🥹

August 18, 2025