Shop Reviews

Jeremy Tang

ALDO

5

AZ was very helpful and professional in recommending the type of shoes and getting stock from other outlets for my convenience. Well done! Keep it up!

August 19, 2025

Amit Garg

ALDO

1

Took a wallet on 22nd Feb. the zip broke in 3 uses. Came to ask for help/ repair or replacement and person says it’s human error in our side. Why not on the manufacturer side? So much for a brand ;) It’s alright…. They just lost a customer family for a petty attitude.

August 19, 2025

Kalai chelvan Virapan

ALDO

5

I recently visited ALDO at Bugis, Singapore, and had an exceptional experience, thanks to the wonderful service provided by Xin Ya. Her friendly demeanor and attentive assistance made my shopping experience truly enjoyable. Xin Ya went above and beyond to help me find the perfect pair of shoes, offering helpful suggestions and ensuring I felt comfortable throughout the process. The positive vibe and excellent customer service at this store are commendable. I highly recommend visiting ALDO Bugis and seeking out Xin Ya for an outstanding shopping experience!

August 19, 2025

Hu WL

ALDO

5

Calvin from Aldo, top notch service and managerial skills that has impressed me immensely. He proceeded to repair and beyond that repair he replaced the shoes I bought, it’s not the act of it but the process of being patient and understanding + promptness makes the whole experience very very pleasant. Great job, keep the star Calvin in the organization please 🙏

August 19, 2025

Junjie Jay

New Balance

5

A nicely revamped store with nice made in US and UK shoes. Products that are carried, look nice and a wide variety of shoes that are in trend now :)

August 19, 2025

Jeff

New Balance

2

Went to the store on last Fri(3/12). The staff was terribly unfriendly when i asked for up 0.5 size and told me there is no half sizes failing to explain only applies to that particular sku.

August 19, 2025

J N

New Balance

1

I'd give it 0 Stars if I can. Ghost shop, calls umpteenth times and no one picks up. And I didn't call during peak hours. Why bother installing a Land line if the staff simply couldn't be bothered to pick up the phone?! 👎👎

August 19, 2025

ismail marican

New Balance

5

I was attended by this super friendly, polite staff, Hanif in your Bugis junction outlet who answered all my questions and gave me paramount advise on the types of shoe i was getting. Alhamdulilah, he's an asset to your organisation that i would like to acknowledged. He made my day..

August 19, 2025

Jeffrey Juntat

New Balance

5

Bought 2 pairs from the shop today and the part time girl was super friendly and patience to let me try different sizes.

August 19, 2025

Keith T.

New Balance

1

PSA: this store only sells sneakers and not sports shoes. Tried calling multiple times to verify in advance, but no one picked up the call, only to be disappointed after travelling down. If you are looking for sports shoes, head to Suntec City.

August 19, 2025

Rizq Haditia Putra

New Balance

5

Storekeeper guy is very kind although I've been put on/off the shoes multiple times haha. He serves me really well and give advices on sizing and functionality which is nice. Forget his name, but I had really great shopping experience here.

August 19, 2025

Wang L

New Balance

2

I came here out of necessity, but the service was disappointing. I won’t be returning.

August 19, 2025

Reana talley

New Balance

5

Highly recommend this outlet compared to Vivo branch! I was really impressed with the service rendered to me. I would like to express my gratitude specially to Ms Wan Qing for her top notch service and as well as the other staff. I came to purchase a shoe for myself and my fiancé and they assist me by suggesting me a few designs and even assisted to go the trouble to find the shoes that would fit my fiancé’s feet though i must admit my it is indeed difficult to get the right size for him . But your staff really go through the trouble to assist me ! Kudos to Wan Qing and to the rest of the staff! Please send my gratitude to them! Will continue to support and recommend them to my friends and family too! Thank you so much ♥️

August 19, 2025

Vanessa Toh

New Balance

5

Phoebe the sales associate is excellent service. She is willing to help me to check for the shoe that size isn’t available in this outlet but it is available at Suntec city. Thanks for her extra effort. I also bought another pair of shoe from this Bugis outlet due to the service. :D

August 19, 2025

HF Tan

New Balance

4

Was served by Hwee ling. She is very patient and knowledgeable. Appreciate her good service :)

August 19, 2025

Rahadiyan Narendra

New Balance

5

The shop’s clean, showing the newest drop from NB. If you’re looking for the USA made collection u might find them here but usually they’re lacking stock for big sizes (43 eu & up).

August 19, 2025

Lim Lim

New Balance

2

Not many sizes left, tried and couldn’t get the size I wanted, left without buying, the staff immediate shown unhappy face. Is she expect me to buy a size doesn’t suit me at all? Haha

August 19, 2025

ViceroyJenkins

New Balance

1

Went to enquire and try out some shoes but was shown some nasty attitude and looks from "Manager". Store also has very limited amount of shoes compared to other outlets.

August 19, 2025

Chakiris Lapitan

New Balance

5

I bought my shoes dated 1st of January 2025, it's only a few weeks, unexpected it was damaged, I went back to the shop and look for the Manager, inform her about the quality. Without any delay, she check and immediately replace it. I had a fantastic experience with service. The staff was knowledgeable and took the time to understand my needs. They offered assistance on the spot and helped me find the perfect replacement. The process was quick, and their attention to detail was impressive. I highly recommend their service to anyone looking for reliable and efficient service.

August 19, 2025

J .L

Timbuk2

1

I had been an avid Timbuk2 fan for years and never had issues with their quality and service. However, my recent Lazada online experience was horrendous as I made 2 purchases, paid for them and was told that both items were not available. Till today, both items were still available online and all I was told was it was a technical glitch and they are not honouring the sales... Well done!

August 19, 2025